In this episode, we are joined by Boston Health Care for the Homeless Program (BHCHP) COO, April Ramsey, to discuss the incredible—and often overlooked—care provided to people experiencing homelessness in Boston. We explore how, over the past 40 years, the program has evolved to not only deliver care on the streets but also offer several unique and life-saving services, including adult and pediatric medical and dental care, as well as programs focused on mental health and addiction.

In addition, BHCHP operates facilities that provide 120 respite beds for individuals who are ready to leave the hospital but not yet ready to return to the streets. This is a truly unique and inspiring program that serves those most in need.

BHCHP COO April Ramsey joined the organization in 2011 as a clinic staff nurse at shelter partner Pine Street Inn, and later served as a respite staff nurse at The Barbara McInnis House. In 2013, April began coverage as the respite nursing supervisor and subsequently served as interim respite director of case management. She then helped develop the Care Management Program with the Commonwealth Care Alliance One Care Program, where she served as one of the first nurse care managers on that team.

In 2016, April was named site director of the Pine Street Inn clinics, and after two years, she became associate director of clinical operations for the program. In August 2024, she was appointed as BHCHP’s chief operating officer.

April began her nursing career at CAB Health and Recovery Services in Danvers and Boston. From 2014 to 2022, she also served as a public health clinical instructor for the Northeastern University School of Nursing. April holds a BS in Nursing from Northeastern University, having completed clinical roles at the children’s hospitals in Boston and Philadelphia.