He Scaled His MSP from 0 to 250 Employees (even after losing 40% of revenue)
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In this week's episode, Anthony Mangiluso, CEO of PCS, shares how he went from grinding for a decade to reach 10 employees to scaling his MSP to ~240—by building predictable revenue, delegating hard, and using unconventional “buy back time” moves like the "Tech Tank". And it didn't come easy... along the way, he lost roughly 40% of his revenue—and was able to build it back within a year.
Chapters:
0:00 - Intro
1:23 - Starting his MSP
9:44 - Going from 0 to 60 employees (2010-2018)
29:14 - Transitioning to managed services
37:31 - Going from 60 to 240 employees (2018-2024)-
59:59 - MSP Titan Questions
Connect with Damien and Anthony:
Damien: https://www.linkedin.com/in/dstevens
Anthony: https://www.linkedin.com/in/anthonymongeluzo/
📺 Watch on YT: https://www.youtube.com/@mspmindset