How did two first time founders get so wise?

Paying customers in four countries within weeks of launch. Firms signing pilot agreements before a product existed. Advisers calling Marloo life-changing. Not useful, not efficient, life-changing.

The secret? Going slow to go fast.

Hardy and Shak met at Sharesies where they helped build one of New Zealand's most loved brands, before starting something of their own. But instead of jumping straight to building, they spent six months in the ideas maze finding the right problem - exploring roofing, trade finance, retiring businesses. They built a 20-point framework, then threw it away. "Frameworks don't find markets."

When they landed on financial advice, they embedded inside firms for days - watching, listening, earning trust - until they were certain this was an industry where they could build in for years to come. But even then, they didn't start coding. They kept refining until they could describe Marloo in three simple steps. Crystal clear. If they couldn't communicate it simply, they weren't ready to build it.

Most founders build first and figure out how to explain it later. Hardy and Shak did it backwards. And that's why, when they finally launched, the product sold itself.

Because they'd gone so deep on the problem, they could design for global from day one. Not because they got lucky, but because they'd built that way on purpose.

Hardy runs the company from London. Shak builds from New Zealand. They disagree often and think that's the point. Tension resolved, then they move. No relitigating. Just trust.

Marloo is just getting started. Remember the name.

This is our last episode of 2025. We'll be back in the new year. Happy holidays.