SECRET of CUTSOMER relationship to SUCCESS with CLOUD CRM Anushree Patel from UthoIn this episode of Techie Talks with Kuldeep, we are joined by Ms. Anushree Patel https://www.linkedin.com/in/the-anushree-patel/ , the Customer Relationship Manager at @uthocloud to discuss the importance of customer success, strategies for handling tough customers, and the benefits of upselling and cross-selling. Hear firsthand experiences from a real customer, Mr. Dilshad https://www.linkedin.com/in/m-dilshad-ahamad-2ba9a045, a DevOps engineer at Whiz.AI https://www.linkedin.com/company/whizdotai, an AI-based startup in Pune, who shares how Utho's services helped reduce their cloud costs significantly. Dive into practical insights on client retention, customer satisfaction, and innovative strategies for boosting your business. Don't miss out on this informative session!00:00 Precaps01:25 Guest Background and Role02:08 Daily Responsibilities and Challenges02:48 Customer Success Strategies06:57 Metrics and KPIs for Success10:40 Customer Testimonial: Cost Reduction15:15 Conclusion and Final Thoughts👉 Don’t forget to like, comment, and subscribe for more inspiring interviews and startup stories!Connect with Techie Talks with Kuldeep:YouTube Channel: @techietalkswithkuldeep WhatsApp Channel: https://www.whatsapp.com/channel/0029Vb7Q4JHAjPXUt8hBgm2TLinkedIn: https://www.linkedin.com/company/techietalkswithkuldeepFacebook: https://www.facebook.com/profile.php?id=61574642927780Instagram: https://www.instagram.com/techietalkswithkuldeepLearn more about Utho and AnushreeCompany Website: https://utho.com/CRM: https://www.linkedin.com/in/the-anushree-patel/Linkedin: https://www.linkedin.com/company/uthocloud/YouTube Channel: @uthocloud Learn more about Whiz and DilshadCompany Website: https://www.whiz.ai/Lead DevOps Engineer: https://www.linkedin.com/in/m-dilshad-ahamad-2ba9a045/Linkedin: https://www.linkedin.com/company/whizdotai/Support the Channel: Don't forget to like, comment, and subscribe for more insightful conversations on tech, innovation, and the people shaping our future!Thanks for watching!