In this episode of HR in Action, Aaron Robbins is joined by Alfredo Martin, founder of LOA Mindset Solutions, for a deeply practical and human conversation about leave of absence and workplace accommodations—one of the most complex, emotional, and misunderstood areas of HR.

With more than a decade of experience specializing in leave and accommodations, Alfredo shares why this work is far more than a compliance exercise. From intake forms and case management to leadership education and consistency, the conversation highlights how the absence of clear processes can create chaos, risk, and unintended harm for employees and organizations alike.

A central theme of the episode is the human side of leave and accommodations. Alfredo shares powerful real-world stories illustrating what can happen when leaders aren’t trained, processes aren’t clear, or responsibility is handed off to people without the right experience. These moments underscore why this work requires empathy, structure, and thoughtful decision-making—not shortcuts.

Aaron and Alfredo also explore:
-Why intake and request forms matter more than most organizations realize
-How oversharing medical information creates risk—and how to prevent it
-The role of managers in the interactive process (and where boundaries matter)
-When in-house programs work best—and when technology or external support is necessary
-Why consistency and documentation protect both employees and employers

This episode is especially valuable for HR leaders, people managers, executives, and small business owners who want to improve employee experience, reduce risk, and approach leave and accommodations with both rigor and compassion.

To learn more about Alfredo’s work, visit www.LoaMindsetSolutions.net