Hosts Regan Brown and Bill Mann of GB Group Construction & Painting talk with Becky Jolly Senior Community Manager at Professional Association Services about a new USPS policy affecting mail drop timing. They explain how it impacts HOA deadlines, why postmarks no longer guarantee proof of mailing, and what boards should do to stay compliant—including key tips and a breakdown of California’s SB 811.

The Postal Service is adding section 608.11, “Postmarks and Postal Possession,” to the Domestic Mail Manual (DMM). This new section defines postmarks, identifies the types of Postal Service markings that qualify as postmarks, and describes the circumstances under which those markings are applied. It also advises customers of how to obtain evidence of the date on which the Postal Service accepts possession of their mailings. This new language in the DMM does not change any existing postal operations or postmarking practices, but is instead intended to improve public understanding of postmarks and their relationship to the date of mailing.

https://www.federalregister.gov/documents/2025/11/24/2025-20740/postmarks-and-postal-possession

SB 811 CA

The proposed change clarifies existing laws concerning the delivery of documents in common interest developments under the Davis-Stirling Common Interest Development Act. It specifically states that delivery by mail is considered complete upon deposit into the United States mail and delivery by electronic means is complete at the time of transmission. This amendment is a minor, no substantive modification to existing document delivery processes. No fiscal impacts or state-mandated local programs are associated with this change.

https://track.govhawk.com/public/bills/2150171

Hosts Regan Brown and Bill Mann, President of GB Group Construction & Painting, along with co-host Brad Bacome, Certified Community Manager at The Manor, sit down with Lisa Chapman, Principal of United Trustee Services, as shares her 17-year journey transforming a small collection startup into a powerhouse. She discusses how to evaluate delinquent accounts proactively, the critical differences between judicial and non-judicial foreclosures, and how to handle complex situations like reverse mortgages, family trusts, and special assessments.

Hosts Regan Brown and Bill Mann, President of GB Group Construction & Painting, along with co-host Brad Bacome, Certified Community Manager at The Manor, sit down with Arthur Beisner, Business Broker with Transworld Business Advisors of Colorado. The conversation explores the current state of the HOA industry, with a focus on mergers and acquisitions, generational wealth transfer, and the growing role of private equity.

Hosts Regan Brown and Brad Bacome, Certified Community Manager at The Manor, sit down with Lisa Turner, President and CEO of Silverleaf Management Group, to discuss how shifting the narrative around homeowners associations can highlight community wellness, positive initiatives, and the value HOAs bring to the communities they serve.

Hosts Regan Brown and Bill Mann, President of GB Group Construction & Painting, are joined by Brad Bacome, Certified Community Manager at The Manor, and returning co-host Kelly Zibell, Senior Vice President of Communitas, to reflect on the top 10 podcast episodes of the year and their impact on community managers. The discussion explores challenges facing aging associations, financial pressures on community infrastructure, evolving budget cycles, the growing role of AI in community management, and the importance of strong vendor relationships.

Hosts Regan Brown and Bill Mann, President of GB Group Construction & Painting, sit down with Max Gajdel and Bogdan Raic, co-founders of Stan AI. The discussion explores the growing impact of AI in the HOA industry, the guests’ journeys into the field, and the innovative solutions their company is bringing to the market.

Hosts Regan Brown and Bill Mann, President of GB Group Construction & Painting, sit down with Paul Reeves, President & CEO of Reeves Construction Advisors. They discuss the challenges holiday decorations can create in work environments, particularly how large inflatables and other décor can become safety hazards for crews on site.

Hosts Bill Mann, President of GB Group Construction & Painting, and Brad Bacome, Certified Community Manager at The Manor, sit down with Glenn Youngling, Owner of Youngling Law Firm, to break down the intricacies of governing documents in community associations. They discuss why timely updates matter, how policies differ from rules, and how AI is beginning to shape legal drafting. The conversation also covers the challenges of achieving quorum, engaging owners in the voting process, and the importance of reimbursement assessments as effective enforcement tools.