📝 Podcast Summary

In this insightful episode of Coffee Playdate, Dr. Olga chats with Dr. Mike Jordan, a pediatrician and practice owner of Eastlake Pediatrics.
Dr. Jordan shares how he built and scaled his multi-location practice while transitioning to more business-focused work. He dives deep into the creation of ResponseRx, an innovative AI-powered tool that generates HIPAA-compliant Google review responses, helping independent practices boost their online presence, star ratings, and new patient flow.
🚀 Key Insights from the Episode

• How ResponseRx uses AI to create personalized, compliant Google responses that boost visibility and new patient registrations.
• The power of gamification and team motivation strategies (Seinfeld-themed scoreboards!).
• Why independent practices need to control their online presence in the Google era.
• Practical AI advice: Use paid models, protect privacy, treat it as a thought partner.
• Book recommendations for execution, customer service, and AI leadership.
  ⏱️ Timelines / Chapters
  • 00:25 – Welcome & Coffee Chat
  • 02:00 – Rapid Fire Questions Game
  • 03:30 – Take a Sip Game
  • 04:20 – Dr. Mike’s Background & Building Eastlake Pediatrics
  • 05:30 – The Birth of ResponseRx
  • 08:50 – How AI Transformed His Practice’s Online Presence
  • 10:15 – HIPAA Challenges
  • 12:10 – Mindset Shift from Clinician to Entrepreneur
  • 14:20 – Motivating Teams Through Gamification
  • 17:20 – Creating Extraordinary Experiences on a Budget
  • 19:10 – Advice for Starting Out: Embrace AI Fearlessly
  • 21:55 – Book Recommendations
  • 25:15 – Where to Find Dr. Mike & Closing
    

🔗 More About Dr. Mike Jordan If you loved this conversation, learn more about Dr. Mike Jordan at East Lake Pediatrics and his innovative AI solution ResponseRx (www.responserx.ai). As a pediatrician and practice owner, Dr. Jordan helps independent practices grow through HIPAA-compliant review management and AI-powered patient acquisition tools.
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✨ — Dr. Olga Deengar, Coach Olga MD © 2026 Coach Olga MD. All rights reserved.