Guest Leaves Early? What Airbnb Hosts Should Do (Refunds, Reviews & Rebooking Tips) | STR Host Tips
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I’ve had guests leave early — and if you host long enough, you will too. What matters is how you handle it. In this episode, I’m sharing what to do when a guest cuts their stay short — whether you should offer a refund, alter the reservation, or just let it be.
I’ll walk you through real experiences from my own listings and talk about what works (and what doesn’t) when you’re trying to protect your income, keep your cool, and stay professional as a host.
Here’s what I cover:
When a guest leaves early and doesn’t ask for a refund
When to issue a partial refund vs hold firm
How to alter and rebook dates so you don’t lose money
Handling early checkouts due to property issues
Managing the fear of bad reviews
For more Airbnb host tips and resources, visit staysuccess.org.
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