In this episode of Lighting the Path, host Jerry Fenter talks with Melissa Lunardini, Chief Clinical Officer at Help Texts, about transforming grief support through technology.

Help Texts is a pioneering service that sends thoughtful, personalized messages to people experiencing grief and loss — and just as importantly, to their friends and family who want to offer meaningful support but may not know how. Melissa explains the clinical philosophy behind Help Texts, the models that guide message design, and how the service helps normalize ongoing grief through timely, compassionate communication.

She shares powerful testimonials from participants whose healing journeys were eased by receiving these messages, and discusses what demographic trends reveal — including that the largest user groups are adults aged 40–64 and 65+, and that men find the service particularly supportive.

Together, Jerry and Melissa explore how grief can be met with empathy, connection, and innovative digital pathways that remind us all that healing begins with compassionate words.

Learn more about Help Texts at www.helptexts.com.

For pricing information please visit Pricing | Help Texts

Connect with Harbor Hospice & Beacon Hospice:

• Follow Harbor Hospice on Facebook. Follow Beacon Hospice on Facebook.
• For more information about Harbor Hospice, please visit harborhospice.com
• For more information about Beacon Hospice, please visit beacon.life
• For more information about HarborCare & BeaconCare Palliative Services, please visit myharborcare.com
• Please send your questions or comments to the podcast host at jfenter@harborhcs.com.