The first in the new season of our Wait Watchers Show live podcasts. In this episode, presented by Good Business Pays CEO Terry Corby, the show features discussion on the thorny topic of payment culture, hearing from Sam Robinson of EY-Parthenon and Liz Barclay, Small Business & Entrepreneurship Lead for the Institute of Directors. All three share their views on:

• current state of payment culture in the UK
• potential implications for big business of the proposed changes in payment regulations (consultation now over
• Views on what levers of change work well (or not) in driving a change in payment culture

For more information, including company payment data, resources and campaign information, visit goodbusinesspays.com

In episode 8 of The Wait Watchers Show, Good Business Pays Founder & CEO Terry Corby interviews Emma Jones CBE, in her new role as the UK Small Business Commissioner. In this episode, Emma talks about the proposed plans for toughening regulations and reporting around B2B payment practices, new official government research into the effects of late payments on small businesses, and her plans and vision for the next two years as the Commissioner role is given greater powers to fine late-paying companies.

For more information, including company payment data, resources and campaign information, visit goodbusinesspays.com

If you work in finance or procurement in a large company in the UK, or if you are a Director (executive or non-executive) then you you will hopefully be aware that reporting your company payment performance to suppliers is a statutory duty. Reports must be submitted to the Department for Business and Trade every six months.

However, thousands of large companies do not report at all - that amounts to more than a third of companies that should be reporting by law. If they don't, then the company AND its Directors are liable to legal action.

Many Directors and staff will not be aware of this - and in the past six months, the Department for Business and Trade has stepped up its Enforcement Programme to tackle companies that are not compliant.

This episode of The Wait Watchers Show, presented by Terry Corby, Founder of Good Business Pays, explains the UK Government's Enforcement Programme to ensure people are aware of the very active programme the Department for Business and Trade is currently driving and what it could mean for businesses and their Directors if they do not comply with this statutory duty.

For more information, including company payment data, resources and campaign information, visit goodbusinesspays.com

This session was Chaired by Terry Corby, Founder & CEO of Good Business Pays and held on Orbit Stage 5 at Accountex London on Thursday 14th May 2025.

The expert panel members included Liz Barclay (UK Small Business Commissioner); Chip Mahan (Global Head, Fintech Banking and Payments, Sage); and Adeel Hyder (Managing Director, SME Banking, Starling Bank).

Many SMEs are still grappling with manual processes and outdated systems, leaving them exposed to late payments and cash flow challenges. To thrive, businesses need to embrace digital tools, automation, and modern accounting platforms that streamline invoicing and payment collection. Legacy providers often hinder progress, so switching to agile, integrated solutions is key. Flexibility at checkout – including multiple payment options like Apple Pay and BNPL – helps reduce friction and accelerate payment. Meanwhile, optimising websites and mobile payment experiences prevents customer drop-off, and in sectors like construction, strong, clear contracts are essential to protect against disputes and ensure timely payment.

For more information, including company payment data, resources and campaign information, visit goodbusinesspays.com

Good Business Pays research is revealed in this episode that shows almost half of Accounts Payable professionals in the largest companies in the UK are not confident about the accuracy of the supplier data held in their company ERP and Procurement/Finance systems. Getting accurate data about all aspects of your suppliers across multiple ERP and data sources is vital to support an efficient P2P (procure to pay) process.

Good Business Pays has teamed up with Previse to solve this issue with Supplier Track - a new way to analyse and report of complex and multiple supplier and payment systems to provide a single golden thread or source of truth about your supply chain. In this episode, Alan Marsh from Previse explains how.

For more information, including company payment data, resources and campaign information, visit goodbusinesspays.com

This is Episode 5 of the monthly live podcast from Good Business Pays on The Alchemie Network. It's called The Wait Watchers Show and is meant to be a lively debate and discussion show for and with procurement leaders across the globe.

This show is presented by Terry Corby, Founder & CEO of Good Business Pays. It introduced a panel of speakers including Liz Barclay (the UK Small Business Commissioner), Craig Beaumont (Executive Director at The Federation of Small Businesses), Sam Robinson (Director) and Charlie Hunt (Senior Manager) of the Cashflow & Working Capital Practice at EY Parthenon (Ernst & Young)

For more information, including company payment data, resources and campaign information, visit goodbusinesspays.com

Good Business Pays TV presents a series of views from the leaders of the top UK business organisations. Here they share their views on what they think about the supplier payment culture in big businesses, how it affects small businesses and who in large businesses they think is responsible for payment culture.

Good Business Pays Founder & CEO, Terry Corby interviews:

• Martin McTague (National Chairman, Federation of Small Businesses);
• Kitty Ussher (Chief Economist, the Institute of Directors);
• Elise Peraud, (Chief Operating Officer, NEDonBoard, The Institute of Board Members);
• Jamie Radford (Founder & CEO, AP Association);
• Liz Barclay (UK Small Business Commissioner);
• Philip King (Director, Good Business Pays & Former UK Small Business Commissioner);
• Alex Till (National Enterprise Network);
• Tony Robinson OBE (Micro-Business Alliance).

For more information, including company payment data, resources and campaign information, visit goodbusinesspays.com

This podcast is one of a series of Good Business Pays interviews with Intuit QuickBooks customers. All are small business owners who describe their business, challenges and their experience of late payment.

This episode features Dave Mountain, the Co-Founder and CEO of Cable & Things. As the name suggests, they provide all the components and support companies across the UK need to set up full fibre connections.
https://www.cableandthings.com/about-us

In this wide-ranging discussion, Dave tells us about Cable & Things and the difference it makes to his business that fast and fair payment makes. Dave has a huge amount of useful tips for other SME business owners around contract negotiation and how to avoid the problems caused by late payment which he freely shares in this interview.

For more information, including company payment data, resources and campaign information, visit goodbusinesspays.com