In this episode of Go Higher!, Erika Butler explores how emotional agility becomes a powerful tool for leaders aiming to elevate team performance and strengthen organizational culture. Through real-world insights and practical strategies, she breaks down how to identify emotional triggers, manage internal tension, and turn challenging moments into opportunities for growth.
This conversation highlights why top-performing teams aren’t those that avoid conflict, but those that learn to navigate it with clarity, empathy, and purpose. A must-listen for leaders who want to communicate more effectively, build trust, and create resilient, high-impact work environments.

• (00:00:00) - Go Higher: The Power of Lead With Impact
• (00:00:36) - Go Higher: With Alan Neville
• (00:01:34) - Signs That Trust Has Been Broken in an Organization
• (00:03:15) - In the Elevator With Alan Finley
• (00:05:12) - Rebuilding Trust in the Organization
• (00:08:15) - How to Lead an Engagement-based Organization
• (00:09:19) - Transparency in Business Communication
• (00:11:37) - Restoring Trust: Consistent Actions
• (00:12:48) - Broken Trust: How to Fix It
• (00:14:36) - Go Higher
• (00:15:26) - What's the Greatest Barriers to Change?
• (00:16:19) - Why People Are Resistant to Change
• (00:19:28) - How to anticipate the resistance to a change?
• (00:21:39) - Exploring the Communication Strategies for Change
• (00:24:10) - Small Wins in the Change Process
• (00:26:54) - How to Connect with Alan K. Neville on Go Higher
• (00:28:38) - Go Higher: The Need for More Leadership Across the Organization
• (00:29:31) - In the Elevator With Leaders
• (00:33:30) - What kinds of training and mentoring are appropriate for employees?
• (00:36:36) - Growth and Development Sponsors
• (00:41:21) - Go Higher
• (00:42:28) - What are the telltale signs when mission and values are not aligned
• (00:47:32) - How to Lead with the Mission
• (00:50:27) - Leaders Need to Talk About Integrity
• (00:55:37) - Go Higher: Unlocking Leadership Talent