Ben Gray on Sold in CNY, Building a Real Estate Team, and Navigating the Homebuying Process Host Noah Chrysler interviews Central New York real estate professional Ben Gray about his experience creating videos with Good New York, praising the team’s persistence, client care, and ability to tailor a marketing package to his budget. Ben explains his show, “Sold in CNY with Ben Gray” (soldincny.com), which educates the public on buying and selling myths and highlights behind-the-scenes professionals involved in home transactions. He discusses building a team since 2017, scaling through coaching, and teaching agents to use written systems across four pillars: attract, convert, deliver, and scale, noting client outcomes often follow a 20/60/20 pattern. Ben outlines first-time homebuyer steps—use Zillow to gauge affordability, choose an experienced agent or mentored newcomer, get lender pre-approval, tour homes, and manage a ~60-day closing—plus lender traits (teacher mindset and accessibility) and common buyer challenges around compromises and priorities. 00:00 Welcome and Introductions 00:20 Client Experience with Good New York 01:48 Sold in CNY Show Concept 03:06 Educating Buyers and Spotlighting Pros 04:04 Building and Coaching a Real Estate Team 06:36 Systems That Scale Agents 09:13 Who Succeeds and Why 11:18 Team Expansion and Recruiting 14:07 Perks of Joining the Team 15:13 First Time Homebuyer Overview 16:43 Choosing the Right Agent and Lender 17:52 From Preapproval to House Hunting 20:41 Closing Timeline and Common Pitfalls 21:54 Managing Expectations and Must Haves 23:48 How to Contact Ben and Wrap Up