How do leaders prepare for changing weatherconditions? Amazon Chief Meteorologist Josh Kastman and Regional Director Sonja Paige share perspectives from their experiences in Operations and discuss how weather information becomes actionable guidance. Learn what it takes to communicate clearly with teams throughout the process and explore how preparation and collaboration can support thoughtful decision-making at scale.

Spotify Chapters

(00:00) Intro and Guest Welcome

(02:19) Why Amazon Has Meteorologists

(03:12) The Contingency Response Center (CRC)

(04:23) From the National Weather Service to Amazon

(06:18) Decision-Making Takes a Team

(08:08) Communicating Impact, Not Just the Forecast

(09:22) Bringing Clarity to Weather Communications

(11:00) Protocols and Standard Work

(12:47) Turning Weather Signals into Guidance

(14:31) Learning from Feedback

(15:59) Closing Thoughts and Thanks

Get a first look at From the Floor, a podcast featuring conversations with Operations leaders about the experiences that shaped how they lead. Hear from leaders across the first season as they share perspectives on building trust, staying close to the work, developing their teams, and the lessons they've picked up along the way.