From Confusion to Clarity: Creating a Winning Communication Strategy in the Hybrid Workplace, with Elissa Shorrock
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From Confusion to Clarity: Creating a Winning Communication Strategy in the Hybrid Workplace, with Elissa Shorrock
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In this episode #14 of the Vita Talks Podcast, host Gianna Ricciardi welcomes Elissa Shorrock, Founder and Senior HR Consultant at ZOLERNA HR Consulting, for a candid look at how communication—when not managed intentionally—can derail even the most promising organizations.
Elissa shares a case study from a growing marketing agency that introduced multiple collaboration tools like Microsoft Teams, Monday.com, and email in hopes of improving team efficiency. But without clear guidelines, these tools created confusion, delays, and misalignment, especially between remote and in-office staff.
What began as a simple tech fix turned into a deeper investigation into how communication habits were impacting culture and performance. Elissa explains how her team diagnosed the issue using employee surveys, then co-created a communication strategy and playbook that brought clarity to the chaos.
This episode is a must-listen for HR professionals, team leads, and business owners navigating growth, hybrid models, or internal friction. Learn how to unify your communication approach, prevent silos, and build stronger collaboration across distributed teams.
🎧 Key takeaways:
- What causes miscommunication across hybrid or scaling teams
- How to build a simple but powerful communication playbook
- Why performance issues often stem from poor messaging, not poor talent
Who Should Listen?
- HR leaders at small to mid-sized companies experiencing growth
- Team managers struggling to align remote and in-office employees
- Operations leaders looking to reduce friction and missed deadlines
- Founders and executives aiming to improve internal communication
- Anyone building a hybrid team or scaling their collaboration infrastructure
Mentioned Links:
- Elissa Shorrock, Founder & Senior HR Consultant
- Website: https://www.zolernahr.com/
- Connect on LinkedIn: https://www.linkedin.com/in/elissa-shorrock-crha-chrp-04158314/
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