In this episode of Abandoned Cart, Adam sits down with Neil Sumner, retail consultant and founder of Sumner For Hire, to explore why content is still king and why many brands are getting it wrong.

With a career spanning publishing, luxury media, global retail, and high-growth brands like BrewDog, Neil shares powerful lessons on storytelling, humility, and the importance of theater in commerce. From driving 10x DTC growth during lockdown to challenging the “sea of sameness” in modern e-commerce, this conversation dives deep into what it really takes to build connection, loyalty, and differentiation in today’s crowded market.

If you’re a founder, marketer, or e-commerce leader tired of playing it safe, this one’s for you.

Key Topics Covered

1. Neil’s professional journey and the brands that shaped it, including BrewDog and Hunter & Gather.
2. The BrewDog story - how bold thinking fueled growth and loyal communities.
3. Why storytelling sits at the heart of customer connection in retail.
4. The real challenges of digital transformation and lessons from projects that didn’t go to plan.

Connect with Neil Sumner:

LinkedIn: https://www.linkedin.com/in/neilsumner/

Website: neil@sumnerforhire.com.

Connect with &Allies:

To discuss how we can help your brand grow, visit www.andallies.co.uk