In this episode of Frequency, Chuck and Jenni discuss various aspects of communication, culture, and employee experience.

They explore the importance of diversity, equity, and inclusion in leadership, and some of the latest research into the significant communication gaps between leaders and employees. The discussion emphasizes the need for credible leadership and effective communication strategies to foster a positive organizational culture.

In this conversation, Chuck reinforces the complexities of communication within organizations, emphasizing the differences in communication strategies based on company size.

The conversation also touches on the pressures of personal branding in the digital age and the misconceptions surrounding psychological safety in the workplace, advocating for a deeper understanding of these concepts to improve organizational culture.

The links and articles that inspired this week’s episode:

• (7:25) Marriott’s CEO spoke out about DEI. The next day, he had 40,000 emails from his associates
• (16:27) Axios HQ 2025 Internal Communications Report
• (28:57) The pressure of personal brand
• (36:30) What People Get Wrong About Psychological Safety

🎶 Theme music for Frequency is “Blessed Be the Weary," produced by Poet Ali. You can find the track on Spotify, Apple Music, and wherever you stream music. We're grateful to Poet for setting the tone with his powerful, reflective sound.

Connect with Jenni Field and Chuck Gose on LinkedIn.

In this episode of Frequency, Chuck and Jenni tackle some of the most pressing and polarizing questions in internal communication today. From the ethics of recording meetings to the over-intellectualization of the profession, they pull no punches.

They unpack key research from Harvard Business Review and Stanford University, exploring employee trust in AI-generated CEO messages, the slippery slope of strategic comms jargon, and why giving employees some autonomy over where they work might be the best culture decision a company can make.

Along the way, they share personal stories, challenge long-standing norms in comms, and even debate how fast people really listen to podcasts.

The links and articles that inspired this week’s episode:

• (11:55) Why CEOs Should Think Twice Before Using AI to Write Message
• (17:40) Stanford Professor on Hybrid Working and Why Companies Should Let Employees Choose
• (24:15) Is Comms Becoming Too Intellectualized?
• (31:05) Should You Record That Meeting?

🎶 Theme music for Frequency is “Blessed Be the Weary," produced by Poet Ali. You can find the track on Spotify, Apple Music, and wherever you stream music. We're grateful to Poet for setting the tone with his powerful, reflective sound.

Connect with Jenni Field and Chuck Gose on LinkedIn.

In this episode of Frequency, Chuck and Jenni explore the challenges for people managers, the importance of impact of communication leaders and whether or not employees are exhausted by the cycle of strategy shifts.

They delve into the challenge of employee engagement scores and work-life balance (a term Chuck doesn’t enjoy) and they discuss the challenges for first-time leaders who are often left without the support or skills they need. The conversation also dives into the distinction between change fatigue and strategy fatigue, why both are a factor for employees and Jenni and Chuck debate about which employee groups feel them.

They share the news that the communications unconference Comms Reboot is coming to Toronto in June in partnership with Contact Monkey and as they discuss the week that’s been and the week ahead somehow the Spice Girls get involved!

Whether you’re feeling stuck in a strategy rut or just here for the zig-a-zig-ah, this episode brings both clarity and a little fun to the challenges we all face at work each week.

The topics and articles discussed in this week’s episode:

• (4:10) Employee Engagement Trends Report 2025: McLean & Company Publishes New Research on Shifts Shaping the Workplace
• (12:35) Departed CCOs not being replaced
• (19:30) How to Prevent Strategy Fatigue

🇨🇦 If you want to come along to Comms Reboot: Comms Reboot - The Communication Unconference - Toronto | Redefining Communications

📕 If you want to grab a copy of Jenni’s book you can get it on Amazon and you can get signed exclusive hardback copies directly from her: Nobody Believes You | Redefining Communications

🎶 Theme music for Frequency is “Blessed Be the Weary," produced by Poet Ali. You can find the track on Spotify, Apple Music, and wherever you stream music. We're grateful to Poet for setting the tone with his powerful, reflective sound.

Connect with Jenni Field and Chuck Gose on LinkedIn.