In this episode of Tell Me Everything: Fraud Girl Fridays, host Danielle Spinelli sits down with Carlos Carrillo Jr. of Syntra (SYNTRA) to tackle one of the most overlooked (and most effective) fraud-prevention tools in transportation: pallet-level tracking and visibility.

If you’re a shipper, broker, or carrier trying to reduce cargo theft, speed up freight recovery, and stop playing the “who’s to blame?” game after a loss, this conversation is your playbook. Danielle breaks down what law enforcement (including insights from her California Highway Patrol ride-along) says actually works: a visible light-sensor tracker near the trailer doors + a stealth tracker deep in the nose—so thieves toss the obvious device and you still have recovery intel when it matters.

Carlos explains how Syntra’s platform delivers cargo-level visibility (not just trailer-level), with options like 5G smart labels, cold chain temperature monitoring, stealth trackers that can stay in “airplane/sleep mode”, and even a tail-light gateway tracker thieves won’t think to rip out. They also discuss why AirTags aren’t enough, how “wake on demand” tracking can support law enforcement recovery, and how brokers can build tracking costs into high-value loads to protect everyone in the chain.

Topics covered:

• Pallet tracking vs. trailer tracking (and why it matters)

• Light-sensor alerts for door tampering + best-practice placement

• Stealth “sleep mode” trackers for theft recovery

• Cold chain visibility: temperature + location proof for claims prevention

• How brokers, shippers, and carriers can deploy tracking affordably

• Integrations with major telematics/ELD providers (Samsara, Motive, Geotab)

Learn more / connect with Syntra:

• Website: https://www.syntraplatform.io/

• Email: carlos@syntraplatform.io

👍 Like, subscribe, and share this episode—especially with a shipper who needs a clear, practical starting point for cargo theft prevention and shipment visibility.