Summary

In this episode of Cleaning Processes, Jerry Bauer interviews Marcus Washington, who shares his journey in the food sanitation and safety industry. They discuss Marcus's educational background, his transition into the chemical sales industry, and the importance of training and customer relationships in the cleaning sector. The conversation also highlights the emphasis on chemical safety and the various roles Marcus has taken on throughout his career, including consulting and managing personal life with farm animals.

Takeaways

• Marcus Washington has a diverse background in food safety and sanitation.
• He transitioned from diagnostics to sales of chemicals in the cleaning industry.
• Training customers on the proper use of chemicals is crucial for success.
• Chemical safety and proper usage are increasingly emphasized in the industry.
• Marcus has to wear multiple hats in his current role, as he combines sales and service.
• Building strong relationships with clients is crucial for achieving long-term business success.
• The COVID-19 pandemic impacted education and job opportunities in unique ways.
• Marcus's experience in various roles gives him a holistic view of the industry.
• He emphasizes the importance of understanding production schedules when recommending cleaning processes.
• Personal experiences, such as managing farm animals, offer valuable insights into achieving a work-life balance.

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Jerry Bauer
Hospitality Cleaning 101 | Bauer Consulting
Jerry@hospitalitycleaning101.com