Fixer Founder Friction | How Saying “No” Breaks Trust
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Fractional COO Ben Speich on learning that leadership isn’t about saying no — it’s about showing how.
In this episode of Fixers and Founders, Benjamin Speich, a Fractional COO and EOS integrator, shares his journey from being a curious child to becoming a fixer in the business world. He discusses the importance of aligning vision and operations, the challenges of working with visionaries, and the significance of trust and humility in relationships. Benjamin also reflects on his experiences with failure, the systems he implements for success, and the freedom that comes with being a fractional COO. He concludes with advice for his younger self and shares a surprising fact about his role as a family cook.
Chapters
00:00 Introduction to Fixers and Founders
02:14 The Journey of a Fixer
04:27 Aligning Vision and Operations
08:11 The Role of Visionaries
10:22 Learning from Failures
11:12 Building Trust in Relationships
14:05 Handing Off Responsibilities
15:56 The Importance of Scorecards
18:02 The Ups and Downs of Being a Fractional COO
19:36 Advice to My Younger Self
21:11 Surprising Facts About Ben
22:39 Outro
Connect with Benjamin Speich:
https://www.linkedin.com/in/benjaminspeich/
https://www.speichconsulting.com/
Intro & Outro Music: “Which One Is the Jellyfish?” by Aunt Cynthia’s Cabin
Used with permission under a non-exclusive license.
Bandcamp: https://auntcynthiascabin.bandcamp.com
Spotify: https://open.spotify.com/artist/66kb7d5jDmTkMSs1XcOXTQ
Facebook: https://www.facebook.com/auntcynthiascabin
Instagram: https://www.instagram.com/auntcynthiascabin