『Experience unpacked』のカバーアート

Experience unpacked

Experience unpacked

著者： PwC
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PwC's front office consulting practice shares practical ways marketing, customer experience and technology leaders can navigate this new era of customer experience.

© 2025 Experience unpacked 経済学
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  • The end of SEO as we know it? Agentic commerce and banking’s next digital frontier

    The end of SEO as we know it? Agentic commerce and banking’s next digital frontier
    2025/11/10

    This episode explores how agentic commerce is redefining banking as AI agents begin to act, transact, and decide on behalf of customers. We discuss how this shift is transforming discovery, engagement, and trust in financial services — and what banks must do to make their products visible and relevant in an AI-driven marketplace.

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    5 分
  • From Table Stakes to True Delight: A Conversation about the Customer Experience Survey

    From Table Stakes to True Delight: A Conversation about the Customer Experience Survey
    2025/09/10
    12 分
  • Beyond Ownership: A Conversation on Experience Supply Chain

    Beyond Ownership: A Conversation on Experience Supply Chain
    2025/04/04
    19 分
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