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As business leaders navigate through the buzz surrounding AI, it can be challenging to break through the noise and find real business impact. In this episode of Exchanges, host Hannah Story is joined by guest Ashley Keimach to discuss the balance of expectations vs. reality when it comes to AI and how business leaders can ultimately find their North Star.

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Curious about the future of data platforms and how Microsoft Fabric is changing the game? In this episode of "Exchanges" by Hitachi Solutions, host Laurel Greszler and her expert guests break down the biggest takeaways from Microsoft's second Fabric Conference in Las Vegas—a must-listen for anyone navigating the fast-evolving world of data, AI, and analytics.

You’ll hear firsthand insights from Sandeep Pawar, a senior architect and Microsoft Data Platform MVP, who presented on AI-powered data engineering, and from Ian Santillan, who specializes in data security and real-time intelligence. Plus, Matt Volke shares what it was like connecting with thousands of attendees and customers from around the world.

Here’s why you should tune in:

• Get the inside scoop on the latest features and announcements from Fabric Con, including expanded AI and Copilot capabilities now accessible to organizations of all sizes—not just large enterprises1.
• Learn how Fabric’s rapid adoption (now with 19,000 paying customers) is driving organizations to modernize their data platforms and become “AI ready”.
• Discover how Hitachi Solutions’ Empower Data Platform accelerates Fabric adoption, helping companies centralize messy data sources and unlock powerful analytics and AI.
• Find out how real-time intelligence and low-code tools are making advanced analytics more accessible, and what that means for your business in 2025 and beyond.
• Hear about the practical steps and free training available to help your team mature from dashboards to real-time, AI-driven insights.
• Get a behind-the-scenes look at industry trends, security best practices, and what’s next for data-driven organizations1.

If you want to stay ahead in the data and AI space, this episode is packed with expert perspectives, actionable advice, and stories from the front lines of Microsoft’s data revolution. Don’t miss it!

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#FabCon Pre-event Primer with Data Experts Dr Michael Green and Alexandre Crespo-Perez

Data experts Dr. Michael Green (Hitachi Solutions Empower Data Platform) and Alexandre Crespo-Perez (Industry Data Expert) discuss AI adoption, data management challenges, and upcoming Microsoft Fabric innovations. Key points include the gap between AI experimentation and enterprise readiness, the need for unified data platforms, and advancements in real-time intelligence and AI-powered analytics.

Top takeaways:

1. 85% of organizations use generative AI, but only 22% feel their systems can fully support it
2. Unified data platforms are crucial for simplifying data management and analytics
3. Real-time intelligence is becoming increasingly important for decision-making
4. Custom AI chatbots can now query structured and unstructured data for insights

What's in it for you:
Attend FabCon in Las Vegas March 31 - April 2 to explore cutting-edge data solutions that can streamline your operations, enhance decision-making, and unlock the full potential of AI in your organization. Don't miss this opportunity to stay ahead in the rapidly evolving world of data and AI.

Find Us at FabCon!

You will find Dr Michael Green and Alexandre Crespo-Perez along with our entire FabCon Data on-site team at Hitachi Solutions Booth #412!

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See you there!

As we look forward to what's coming for Microsoft Fabric Community Conference in Las Vegas March 31-April 2 at MGM (Hitachi Solutions at FabCon 2025 – Hitachi Solutions), we take a second look at our conversation after FabCon Europe in October in Stockholm to bring us up to speed.

Fabric MVP Sandeep Pawar (who will be once again presenting in Las Vegas) talks about our own "customer zero" story with Fabric, as well as the general availability of Semantic Link, what that means, and how Real-time Intelligence offers Power BI developers more muscle in their business intelligence initiatives.

With MVP Sandeep Pawar

Find us at booth #412

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Forrester’s 2024 US Health Insurers Customer Experience Index Rankings highlighted the continuing decline the industry has been facing for several years with a noticeable area of decline being digital experiences.

Despite this trend, many organizations are shifting their focus from customer experience to broader strategies that emphasize revenue goals and technology transformation.

In this episode of Exchanges, host Hannah Story joins guests Rich Hackenberg and Dave Horstein, as they discuss the opportunity health insurers have in front of them as they face the challenge of declining CX and the opportunity that comes with transformation.

In this episode, you’ll hear from Rich and Dave as they discuss:

• The role of personalization and data in enhancing experiences and generating revenue
• Aligning strategic business goals with technology investments
• How mapping the member journey can lead to success

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In the latest episode of Exchanges with Hitachi Solutions, host Matt Volke dives into the whirlwind of recent AI developments alongside esteemed guests Dr. Michael Green, Director of Product Management at Hitachi Solutions, and Dave Horstein, Senior Director of Advisory at Hitachi Solutions. This episode aims to bring clarity and calm to the current AI market turbulence, focusing on the broader implications of rapid innovations and how businesses can strategically adapt.

Dr. Green and Mr. Horstein address the dramatic market reactions following the release of DeepSeek, an AI model that has outperformed its proprietary counterparts. They discuss the emotional market swings and highlight the potential for increased AI adoption, driven by the open-source model's ability to democratize access to advanced technology. Despite initial panic, they assure listeners that the AI infrastructure's demand will persist, with open-source development spurring innovation cycles and enhancing the value AI brings to organizations.

Key insights from the episode include:

• Understanding Market Reactions: The guests dissect the knee-jerk responses to recent AI advancements, emphasizing the importance of viewing them within a broader strategic context.
• Open Source and Innovation: As AI models become more accessible, open-source contributions are expected to accelerate innovation, reducing development cycles and increasing competitive opportunities for businesses.
• Strategic AI Adoption: With the rise of compact reasoning models, AI is becoming more affordable and easier to integrate into business and consumer applications. Organizations are encouraged to proactively incorporate AI into their strategic planning to remain competitive.

Stay connected with us for more insights into the evolving world of AI and technology. You can find all our episodes on your favorite podcast platforms or at hitachisolutions.com.

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Join Advisory Host Dave Horstein with Change Management Expert Ian Park as they unpack AI prioritization for leaders everywhere in every org. This one's got something in here for YOU.

Listen to this episode and take away tools and tips to action for your AI initiatives and to reach better outcomes for your enterprise:

• AI and Human Element: Dave and Ian unpack the importance of considering the human element in AI implementation, emphasizing communication, sponsorship, and change management.
• AI Maturity Stages: The five stages of AI maturity, from exploring AI capabilities to implementing advanced use cases, help organizations navigate these stages.
• Defining Vision and Benefits: Many organizations are in the defining stage of AI adoption, where they need to establish a clear vision and communicate the benefits to employees.
• Governance and Risk: Embrace governance from the word GO in AI implementations to mitigate risks and ensure proper use of the technology.
• Upskilling and Reskilling: Understanding the need for upskilling and reskilling employees to work alongside AI, rather than replacing them, and how to address employee concerns.
• Value and Automation: AI can change the perception of employee value within an organization and how to approach employees who are concerned about their value.
• Leader Communication: How to communicate AI adoption to their teams, even if they are uncertain about the technology's implementation.
• Transparency and Openness: Transparency and open communication are paramount with employees about AI adoption to build trust and address concerns.
• Tools and Tips: How to get started with Microsoft's Viva offerings, sentiment surveys, and skills GPT for employee development.

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Unpacking the 5 Stages of AI Maturity with Hitachi Solutions

In this episode of "Exchanges with Hitachi Solutions," host Dave Horstein explores the journey of AI value creation with guests Ryan Caputo and Chris Bennett. The discussion revolves around how companies can embed AI into their operations to achieve tangible results such as revenue generation, cost optimization, and innovation. They emphasize the importance of organizational readiness and a phased approach to AI maturity.

Ryan and Chris explain that every organization is at a different stage in their AI journey, and it’s crucial to understand where they currently stand to effectively move forward. They highlight Microsoft’s AI maturity study, which outlines five key stages: Exploring, Planning, Implementing, Scaling, and Realizing. Each stage has its own set of priorities and challenges, and the goal is to progress through these stages to achieve significant value.

A critical takeaway from the discussion is the importance of having a strong leadership vision and support. This is identified as the strongest driver of success in AI adoption. Additionally, they stress that having a solid technical foundation is essential for scaling AI solutions and realizing their full potential.

The episode provides valuable insights into how organizations can strategically approach AI implementation, ensuring both business and technical readiness to unlock substantial value.

For more information and to access the Microsoft AI maturity study, visit global.hitachi-solutions.com.

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