Episode 9 - Giving Feedback that Actually Influences Behavior: It's Not About What You Say, it's About How They Hear It
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Episode 9 - Giving Feedback that Actually Influences Behavior: It's Not About What You Say, it's About How They Hear It
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概要
Most feedback fails. Not because people don't care, but because we're approaching it all wrong.
In this episode of Toby Talks, host Toby Hoy completely rethinks how we give feedback to actually influence behavior change. Drawing from years of leadership experience and coaching, Toby breaks down why traditional feedback models fall flat and shares a practical framework you can use in your next conversation.
You'll discover:
- Why psychological safety is the foundation of effective feedback
- How to shift from judgment to observation
- The power of curiosity over conclusions
- How to create shared understanding before solving problems
- Why people need to own the solution, not just hear yours
- The importance of specificity and follow-through
- How positive feedback shapes future behavior
Whether you're leading a large team or just trying to help a colleague improve, this episode will transform how you approach feedback conversations. No more frustrating cycles of giving feedback and watching nothing change. Learn how to create the conditions where real behavior change becomes possible.
Toby shares real stories from his leadership journey, including a powerful example of how curiosity and understanding led to breakthrough change with a team member who dominated meetings.
This is practical, actionable content you can implement immediately. Perfect for leaders, managers, supervisors, and anyone who wants to help others grow and develop.
Connect with Toby at www.Toby-Talks.com
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