Episode 8 - When the Vision Fails but the Team Doesn't with Douglas Hall
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In this brutally honest debrief episode of Resilient Foundations, Rebecca and colleague, Doug Hall revisit a project (Project Jaguar) that looked promising on paper, but turned into a lesson in leadership, requirements, and reality. If you've ever thought "just plug it in" is a solution, this one's for you.
Despite best intentions, a rockstar team, and intense executive oversight, the final result didn't meet business needs. Why? From misplaced assumptions to missing requirements and underestimating internal politics, they dissect the pain points that turned a promising upgrade into a cautionary tale. Along the way, they discuss the dangers of adopting off-the-shelf software without proper due diligence, the perils of "it's just a tech project" thinking, and the irreplaceable value of honest leadership, humor, and team trust. Whether you're in tech, project management, or executive leadership, this episode is a "what not to do" and how to lead through it anyway.
#resilientfoundations #leadership #decisionmaking #corporateleadership
Key Moments:00:00 Introduction to Resilient Foundations
00:36 Project Jaguar Overview
01:38 Challenges and Low Points
02:25 Top Three Issues
05:27 Vendor and Customization Issues
07:02 Leadership and Change Management
16:49 Lessons in Transparency and Integrity
23:58 Balancing Scope, Cost, and Quality
24:26 Creating a Collaborative Team Environment
26:29 Consensus Building and Negotiation
27:59 The Importance of Adaptability in Technology Projects
29:35 Lessons from Project Failures
35:23 The Buy vs. Build Dilemma
38:45 The Value of Asking Questions
41:29 The Role of Humor in High-Stress Projects
Connect with Rebecca!Website – resilientfoundations.com
LinkedIn – www.linkedin.com/in/rebeccaplantz/
TikTok – resilientfoundations
More Info
View Email: rebeccaplantz@gmail.com
Channel: www.youtube.com/@ResilientFoundations
Rebecca Plantz is a seasoned executive leader with more than 25 years of experience leading a variety of high-stakes crises and enterprise initiatives to achieve business transformation. Her experience in leading large, cross-functional teams to deliver innovative technology, AI-enabled platforms and operations, risk management programs, information security programs, and operational resilience resulted in a wealth of expertise and toolsets that will be shared.
Tough times create great leaders. Having led executives and front-line teams to survive more than 750 crises, Rebecca has honed what it takes to prepare for and lead in circumstances that require Olympic-level skills and readiness.