Episode 73: Hard Conversations Are the Work AI Cannot Do for You
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This week's Play: Schedule the conversation you have been outsourcing to time.
The conversations leaders postpone do not disappear. They accumulate. They compound. They develop their own gravity.
In this episode of A Student of Leadership, Robert Adams explores the leadership work senior leaders consistently postpone, the work that compounds in cost the longer it gets postponed, and the work AI cannot do no matter how good the tools get.
The reason for postponing has never been that the right time has not arrived. The reason has always been that the conversation costs the leader something. The mistake is in believing the costs of postponement and resolution are not symmetrical when they are.
In this episode:
- Why every senior leader Robert has coached has at least one conversation sitting on their internal docket
- The five conversations that keep surfacing across coaching practice and thirty years of food distribution leadership
- Why AI can prep you for these conversations but cannot have them
- The Place Setting Framework's Knife as judgment and balance in the moment
- Three patterns that distinguish productive hard conversations from unproductive ones
- Why most leaders get the standard-vs-tone calibration exactly backwards
The five common conversations:
01. The honest performance conversation with a long-term contributor whose performance has been slipping
02. The conversation with a peer whose behavior is creating problems for both teams
03. The push-up to a senior leader whose direction is producing outcomes that are clearly not working
04. The honest conversation with a high-potential about what is actually in the way of their next promotion
05. The internal conversation with yourself about a public commitment you can now see was wrong
The three patterns of productive conversations:
01. Open with what you observed, not what you concluded
02. End with the future, not the past
03. Hold the standard firm. Let the tone be human.
Referenced this week:
Robert's coaching practice, drawn from years of work with senior leaders. Five common conversations identified across coaching engagements. Anonymized to protect privacy of clients.
Marshall Goldsmith Stakeholder Centered Coaching methodology. Robert is a certified Marshall Goldsmith Stakeholder Centered Coach (2018).
Episode 72: Walking Away From a Title You Spent Thirty Years Earning. Available now in your podcast feed.
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