In this episode of Garage Talk Unwrapped – The Podcast, sponsored by BM Catalysts, we speak to Mark Madgwick from Apex Networks, a comprehensive business platform designed for recovery operators. They discuss the intricacies of the recovery industry, highlighting the vital role recovery operators play in ensuring road safety and the often-overlooked dangers they face on the job. The conversation dives into the connection between garages and recovery services, the importance of efficiency in their operations, and how technology, including AI, is shaping the future of the industry.

Guest: - Mark Madgwick (Apex Networks), sharing insights on the recovery industry, the importance of collaboration with garages, and how Apex's RMS system enhances operational efficiency.

What you’ll learn: - The critical link between recovery operators and garages, and why their collaboration is essential for service efficiency. - How Apex Networks' RMS system streamlines recovery management, improving safety and communication. - The potential of subscription services in the automotive sector to facilitate easier access to vehicle maintenance and repairs. - The emerging role of AI in optimising recovery operations and enhancing service delivery.

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Find out more about Apex here

If you’re interested in the recovery industry or the future of automotive services, this episode is filled with insightful discussions and valuable perspectives on the challenges and innovations shaping the field.