Episode 62: The Delightfully Unhinged Holiday Episode: Laughter, Latkes, and Life Lessons

In this holiday-special episode, Cindy brings back fan favorites Joey Coleman and Dr. Jay Greenstein for a riot of traditions, food debates, family quirks, and irreverent joy. From soft vs. hard matzo balls to the legendary Coleman Pirate Day to Cindy’s childhood Corvette disappointment, nothing is off-limits in this fast, funny, unexpectedly heartfelt conversation. They swap stories about gratitude, grief, rituals, and why the real magic of the season lives in connection — not perfection. Grab your latkes, turkey, or tacos and settle in for the most delightfully unhinged episode of the year.

In this episode, we cover:

• (4:00) Discussing favorite holidays with Joey and Jay.
• (14:00) Family traditions
• (23:00) Good gifts vs. bad gifts
• (30:00) Would you change the time of year in which the holiday falls on the calendar?
• (44:00) New Year's resolutions, words to resonate with and vision boards to start 2026.
• (49:00) Leaving our listeners with a lasting gift before we round out 2025.

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About Joey Coleman:

Joey Coleman helps companies keep their customers and employees. As an award-winning speaker, he shares his First 100 Days® methodology for improving customer and employee retention with organizations around the world (e.g., Whirlpool, Volkswagen Australia, and Zappos).

His two books have received critical acclaim, and both were instant Wall Street Journal best sellers. Never Lose a Customer Again shows how to turn any sale into a lifelong customer.

His newest book, Never Lose an Employee Again, details a framework that companies around the world can use to reduce turnover and increase employee engagement.

About Jay Greenstein:

Dr. Jay Greenstein is the founder and CEO of Kaizenovate, a technology company that builds custom mobile apps, Kanvas, for chiropractic practices, helping doctors differentiate and grow their revenue and their brand.

Clinical studies have demonstrated significant increases in care plan adherence with Kanvas. The mission of the company is to be the worldwide digital leader for musculoskeletal health. The rare combination of data science and behavior change science allows Kaizenovate to continuously improve patient outcomes over time - saving costs and saving lives.

Catch a glimpse of Jay with the Leprechaun at Dr. Cindy’s Instagram Page!

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