Most business owners don’t lose sales because of pricing, competition, or skill, they lose them because they don’t follow up.

In this powerful and energizing episode, Chuck reconnects with Lynn Whitbeck, CEO of Petite2Queen, host of Claim Your Career Crown, and widely known as the Queen of Joyful Sales, to unpack the real reason follow-up fails and how you can fix it starting today.

Lynn shares the staggering truth:

80% of all sales are made by the 20% of people who follow up. If you’re not in that 20%, you’re giving business to someone else.

Together, Chuck and Lynn dive into:

• How follow-up builds real relationships (not pressure)
• The mindset traps that stop people from reaching out
• What to do when you think “it’s been too long”
• How to deliver value so you never sound pushy
• Lynn’s simple, proven follow-up system that actually gets responses
• Creative follow-up touches that make you stand out (yes… even fax!)
• Why “no” usually means “not right now” — and how to stay top of mind

Chuck and Lynn also share real-life stories of long-term follow-up that turned into major opportunities, reminding us why consistency, recency, and frequency win in sales every time.

If you’ve ever felt awkward, inconsistent, or unsure about following up, this episode gives you a practical, joyful roadmap to do it well and close more clients by genuinely serving them.

Listen now and become part of the 20% who actually win the business.

Get Lynn’s Free Resource: Download her Get More Clients Checklist at petite2queen.com/checklist

New here? Catch Lynn’s first appearance on the podcast: Making Sales Joyful — scroll back and listen!