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Episode 5: My stakeholder wants a course – now what?

Episode 5: My stakeholder wants a course – now what?

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Your stakeholder walks in and asks for a course. Say yes or say no? Laura and Michelle think that's the wrong choice to make. In this episode, they reframe the course request entirely – not as a problem to manage, but as a trigger for curiosity and a doorway into a different kind of conversation. Drawing on real stories, including a food safety programme that turned into a behaviour change campaign, and a costly mistake that came from moving too quickly from explorer to expert, they explore what it looks like to tune in before you respond. It's an episode about presence, professional identity, and why the question underneath the question is almost always more interesting than the one being asked.

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