Episode 40: Unreasonable Hospitality, Legendary Service
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Episode 40: Unreasonable Hospitality, Legendary Service
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How can you make your customer experience so good that it becomes legendary?
In the latest episode of the Digital Ministry Podcast, Nick Runyon shares his conversation with Daniel Hall and Holly Tate from the ‘Seth Said What?’ podcast. The trio discusses the concept of 'Unreasonable Hospitality and Legendary Service', inspired by the book by Will Guidara and Seth Godin’s blog.
Nick shares stories—both from his own experience and from industry leaders—that demonstrate how to build a standout brand through exceptional customer care. Daniel and Holly share details about their future collaboration with Nick and the Digital Ministry Podcast. They all agree that exceptional service requires commitment, investment, and empowering employees to create those memorable experiences.
Listen in to discover the secrets of building a culture that consistently wows customers.
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