What does it really mean to work in genuine partnership with people who have been on the receiving end of health and care services? And what needs to change for that to happen in a meaningful way?

In this episode of London in Mind, host Dr. Estelle Moore speaks with Nashiru Mamori, founder and director of Real Insight. Nash shares how his own experiences have shaped his understanding of co-production and why it requires far more than simply giving people a seat at the table.

Together, they discuss the barriers to true collaboration, the emotional labour involved in sharing lived experience, and the subtle power imbalances that can hold progress back. Nash reflects on the progress made so far, what still needs to change, and why trust and respect are the foundations of authentic co-production.

Whether you’re a practitioner, policymaker, or someone with lived experience, this conversation offers a moment to pause, reflect, and think differently about how we work together and why it matters.

• Overcoming self-doubt in communities
• Creating psychological safety and feeling valued in co-production
• Recognising bias in how lived experience is included
• Building trust and safeguarding confidentiality
• Why preparation and training are essential for meaningful collaboration

• NHS England – Working in Partnership with People and Communities
• NHS guidance on embedding co-production and meaningful involvement, moving beyond tokenism to shared decision-making.
• National Survivor User Network (NSUN)
• A user-led charity supporting people with lived experience of mental ill-health, trauma, and distress — amplifying voices and challenging power imbalances in health and care.
• Co-Production: Putting Principles into Practice (Social Care Institute for Excellence, SCIE)
• A practical framework on what co-production really means, including principles, barriers, and examples of good practice across services.

About Nashiru Mamori:

Nashiru Momori is the Founder and Director of REAL-INSIGHT, a consultancy led by people with lived experience of mental health challenges, substance misuse, homelessness, and the criminal justice system. Guided by his own recovery journey, Nash champions a holistic, asset-based approach that empowers service users beyond diagnoses. He provides peer support, advises organisations on recovery-oriented practice, and connects offenders and ex-offenders to resettlement, education, training, volunteering, and employment opportunities. Nash also works with service users, frontline staff, and senior leaders as a consultant, trainer, and adviser. He is currently an Expert User Consultant with West London Mental Health Trust.

About the Psychological Professions Network:

The Psychological Professions Network (PPN) is a multi-professional membership network commissioned by NHS England that brings together professionals, living experience advisors and partners from across provider trusts, integrated care systems, higher education and local communities, to champion workforce development and innovation to maximise the impact of psychologically informed approaches on public health and healthcare delivery. PPN London is focused on strategic initiatives and leadership to enhance mental and physical health outcomes and...