What do you do when your event is staring down half a million dollars in hotel penalties… and everyone in the room is ready for a fight? You take a breath, say "we blew it," and start figuring out how to make it right.

In Episode 2 of Mayhem & Method, host Jen Santos is joined by Therese Jardine, founder and CEO of Strategic Event Procurement, for a behind-the-scenes look at a contract gone sideways in a very big way. What started as a large-scale event strategy turned into a perfect storm of shifting goals, misunderstood contract language, and a massive room block that didn't fill.

Instead of digging in, Therese made a bold call. She owned the mistake, reset the room, and got to work.

What follows is a masterclass in relationships, quick thinking, and literally moving people to fix a very expensive problem.

Top Takeaways from Therese & Jen's convo:

• Sometimes the smartest move is saying "we blew it" and shifting from defense to solution
• Contracts matter, but how you navigate them in real life matters more
• When things go sideways, relationships, creativity, and a very long night with a spreadsheet can save you (a lot of) money

Links:

strategiceventprocurement.com

@theresejardine on LinkedIn

@strategiceventprocurement on IG

This episode was produced by Audiotocracy Podcast Production.