Laura Overton and Michelle Ockers return with a question that turns out to be anything but simple: if L&D professionals have more models, tools, and frameworks than ever before, why do so many still feel stuck? What they uncover is that the problem isn't a lack of knowledge - it's an excess of it. Drawing on twenty years of benchmark data and the principles at the heart of The L&D Leader, they introduce the TRI principle: Tuning in, Responding, Improving. Not as another model to master, but as a way of cutting through the noise and finding what actually works in your organisation. When Michelle shares a story about a maintenance planning team she worked with, they discover that the breakthroughs we've already had in our practice often make more sense in hindsight than they did in the moment.

Explore the Learning Changemakers Website: learningchangemakers.com/

Resources

• The L&D Leader – Principles and practice for delivering business value by Laura Overton and Michelle Ockers (book) learningchangemakers.com/resources/the-ld-leader/

Research & Data

• The Learning Performance Benchmark - Laura's 20-year study into what drives business impact in L&D

• CIPD L&D Research - cipd.org

• LinkedIn Learning Workplace Learning Report - learning.linkedin.com/resources/workplace-learning-report

Case Studies

• Multiplex — construction sector workplace behaviour strategy; an example of TRI principles in action (detailed in the book) learninguncut.global/podcast/139/

People to Follow

• Charles Jennings — 70-20-10 framework - charlesjennings.com

• Cathy Moore — action mapping & performance-focused design - blog.cathy-moore.com

• Don Taylor — L&D trends & the Global Learning & Development Sentiment Survey - donaldhtaylor.co.uk​​​​​​​​​​​​​​​​