The Energy Insider Podcast – Episode#19: “Giving Back to theCommunities We Serve” with specialgGuest: Mr. Jay Harpole, CEO of APG&E

Recorded live at the Energy Marketing Conference in Houston, this episode delivers a powerful look inside one of retail energy’s most resilient leaders.

Jay Harpole shares with Jack Doueck how he went from Exxon and ENGIE to transforming APG&E into a 7-state powerhouse—while navigating crises that could have ended it all. From surviving Winter Storm Uri to managing through a PJM capacity auction where prices skyrocketed nearlyninefold, Jay reveals the high-stakes decisions that defined his leadership.

You’ll hear how a disciplined, risk-focused CEO hedgesbeyond just energy—covering ancillaries and capacity—to protect both customers and the business in volatile markets.

But this story goes beyond strategy. Jay explains howAPG&E built a culture strong enough to earn “Best and Brightest Companies Place to Work For” honors in Houston and nationally for ten eight consecutive years—driven by exceptional customer experience and a deep commitment to giving back, including impactful work with the HoustonFood Bank, Kids Meal Inc., Good Knights of Lorain County in Ohio and other community organizations.

He also shares candid insights on the biggest challenges inretail energy today, the realities of an increasingly tough regulatory environment, and the timeless principles that separate good companies from great ones.

If you want a real-world blueprint for leadership,resilience, and growth in the energy industry—this is an episode you can’t afford to miss.