Welcome back to Commercial Kitchen Chronicles — The Original Foodservice Equipment Repair Podcast.

This episode is our official Year in Review, and it’s one of the most real conversations we’ve had all year. Pat Finley is joined by co-hosts Jason Latimer and Rich Ortega as we sit down to reflect on everything that went right, everything that went wrong, and everything we learned along the way.

With no guest and no script, we dig into the reality of life in the commercial kitchen equipment repair and HVACR world — from running service companies and managing technicians, to burnout, growth, family, customers, and the hard decisions that shape a career in the trades.

In this episode, we talk about:
• Wins, losses, and lessons from the past year
• Growing a service business and managing technicians
• Customers, expectations, and when to fire accounts
• Overtime, on-call life, and holiday service realities
• Training the next generation of techs
• CFESA, Top Tech Throwdown, and industry competitions
• Trade shows, AHR Expo, and networking in the trades
• Family life, work-life balance, and long-term goals
• Why relationships matter more than revenue
• What we’re changing — and what we’re doubling down on — next year

This is a raw, honest conversation about what it really takes to survive and thrive in the skilled trades. If you’re a commercial kitchen technician, HVACR tech, service manager, business owner, or someone thinking about getting into the industry, this episode will hit home.

Whether you’re running calls, running a business, or just trying to figure out what’s next — you’re not alone.

🐍 Episode Sponsor: Viper / Refrigeration Technologies

This episode is brought to you by Viper / Refrigeration Technologies — the tech-trusted brand behind industry staples like Nylog, Big Blu leak detector, Viper wet rags, and the chemicals and tools technicians rely on every single day.

Built by techs, for techs, Viper products help you work cleaner, faster, and smarter in the field. If it’s on our trucks, there’s a reason.

Learn more at Refrigeration Technologies and see why Viper continues to support the skilled trades and the technicians who keep kitchens running. 🐍

🎧 Commercial Kitchen Chronicles
Real conversations. Real technicians. Real life in the trades.

Refrigeration Technologies

https://www.refrigtech.com/

Commercial Kitchen Chronicles

https://commercialkitchenchronicles.com/

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