In this episode of the Need Not Apply podcast, hosts Gary and Gina discuss their experiences in retail, sharing humorous and frustrating stories about entitled customers, the challenges of customer service, and the dynamics of working in retail management. They explore the impact of customer interactions on employees and the importance of maintaining professionalism in difficult situations. The conversation also touches on the challenges of coupon policies and the absurdity of some customer demands, all while keeping a light-hearted tone.

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This week's tales:

• Story 1: When you are smarter than a lawyer, but only work retail.
• Story 2: "YOU GUYS HAVE CRIPPLED ME FOR THE REST OF MY F****** LIFE!"

• Story 3: Karma Hits Entitled Kevin
• Story 4: Retail Hell

Chapters

00:00 Introduction and Technical Challenges

02:32 Daylight Savings and Its Effects

07:51 Retail Tales: Customer Entitlement

14:11 The Struggles of Retail Workers

24:01 Unexpected Apologies and Human Connections

29:37 Turning Bad Interactions Around

34:10 The Struggles of Customer Service

38:07 Entitled Customers: The Kevin Chronicles

45:50 Retail Hell: The Coupon Confrontation

KeywordsNeed Not Apply Podcast, podcast, retail, customer service, entitled customers, retail stories, podcast, humor, funny, work humor, retail management, customer interactions, retail challenges, workplace stories, entitled people, daylight savings, underappreciated, job struggles, workplace drama, drama, reddit, work sucks, conversation, reddit stories, story time podcast, relatable, real-life stories, relatable stories