AI in Private Healthcare: Opportunities, Liability, Insurance and Data Protection Risks

In this episode of Confidence to Thrive, Owlicity director Christopher Cloke-Browne discusses how AI is reshaping private healthcare and the risks practitioners may overlook.

Christopher outlines growth opportunities including AI-driven note-taking, diagnostic support, and treatment planning (including patient-specific cancer applications), framing AI primarily as a productivity tool.

He explains that in clinical professional services, liability cannot be delegated: the treating professional remains responsible for judgments and records, and AI cannot currently be treated like a defendant under negligence tests such as Bolam.

Christopher also highlights major data protection concerns under GDPR, including where consultation data is processed, stored, and which jurisdiction applies, illustrated by a case involving voice-stress software and server location.

Episode time stamps

• 00:45 AI opportunities in private healthcare practices
• 04:23 Using AI for note taking and diagnostics
• 05:34 Liability and insurability of AI
• 09:13 AI as a support tool
• 11:07 Data protection issues around AI
• 15:46 Real world AI risk stories
• 19:06 The reality of the insurance market's view on AI
• 21:08 AI in aesthetics businesses - good or bad?
• 24:05 Practical steps for healthcare practitioners and businesses

Who are Owlicity?

This podcast was brought to you by Owlicity Insurance Advisors who support your business ambitions. Owlicity advises practitioners, owners, and entrepreneurs of healthcare practises on mitigating risks so your business can thrive.

Learn more about how Owlicity can support here: Owlicity.co.uk

Call us on 0203 988 8090

Follow us on social media

LinkedIn

Instagram

YouTube