In this special recording from the Berlant & Novak vault, Kate suffers chimney sweep-induced TMJ flare. What to do when the line goes dead and the mailbox is full? It’s a dirty job. A jaw dislodged and the practice of refunding, examined. Free soot-foot photos, a corner cobweb, and a rage that shakes. Cleaner Gary didn’t lie: soot is the most difficult thing to get out. Jacqueline’s view on bad reviews is unveiled. The Hags are called to listen, not act… let our community not spread more soot, but instead seek to sweep it.

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