In this episode of the Twich Podcast, Stacey Rutter is joined by Charlotte Thomasson, owner of EweMove Sales and Lettings in Nantwich.

Charlotte shares the inspiring story of how she built her award-winning estate agency from the ground up, combining her passion for people with a commitment to exceptional customer service. From her equestrian background to becoming a trusted name in the local property market, Charlotte discusses the challenges, opportunities and lessons she's learned along the way.

The conversation explores the importance of networking, building strong relationships within the community, and why preparing and marketing a property correctly can make all the difference. Charlotte also offers valuable insight into the realities of running a successful local business and the satisfaction that comes from helping people move home.

Whether you're buying or selling a property, running your own business, or looking for inspiration from a local entrepreneur, this episode is packed with practical advice and honest conversation.

• How networking has helped grow a successful local business.
• Why outstanding customer service is at the heart of EweMove.
• The importance of preparing and presenting a property for sale.
• Lessons learned from building an award-winning estate agency.
• Charlotte's approach to balancing personal and business growth.

00:00 Introduction and Starting EweMove
04:46 Business Growth and Expansion
06:12 Networking and Building a Strong Foundation
07:32 Professional Background and Skills
09:26 Achievements and Awards
09:55 Day-to-Day Operations
11:14 Memorable Moments in the Business
12:11 Customer Feedback and Business Growth
13:30 Property Preparation and Marketing
16:15 Personal and Professional Growth