This episode was filmed live at Con Expo in Las Vegas! Join us for this special episode with Khrysanne Kerr!

A locate mark that’s a few feet off can wreck a schedule. A utility strike can change a life. That’s why we sat down with Khrysanne Kerr from the Common Ground Alliance, one of the leaders behind the nationwide 811 Call Before You Dig campaign, to talk through what’s actually happening inside the locate system and what contractors can do to make it work better.

We get into the real numbers that most people never think about: at any given time there can be more than one million active 811 locate requests across the country, but the locating workforce doesn’t magically scale with your deadline. Khrysanne explains why ticket volume keeps rising as more infrastructure goes underground and funding expands projects, and we share the simplest way to reduce waste: only request locates for the work you’re truly ready to dig. If you’ve ever wondered why marks show up late, incomplete, or rushed, this part connects the dots.

From there we go practical. We talk about white lining with white paint or flags, why professional locators overwhelmingly say it’s the biggest damage prevention lever, and how it protects both the locator and the excavator through clearer communication and better documentation. Khrysanne also points you to free online excavation training from the Common Ground Alliance with 30+ modules in English and Spanish, built for crews who need training that fits real job-site life. We wrap with the hard truth about mis-marks, aging records, and why better mapping, GIS data, and new technology (from drones to smarter excavation equipment) will shape the future of underground utility locating and excavator safety.

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