Ep. 48: New Lead Distro AI Update: Return Policy Settings Now Live in the Buyer Portal
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Ep. 48: New Lead Distro AI Update: Return Policy Settings Now Live in the Buyer Portal
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Managing lead returns manually is one of those things that sounds simple until you are dealing with multiple buyers, different agreements, and no clear system to enforce your own policies. Buyers forget what qualifies for a return, they submit requests outside your window, and you end up handling it all through email or Slack.
We just shipped new return policy settings inside Lead Distro AI that fix all of that. In this episode, I walk through the new portal settings that let you toggle returns on or off per buyer, set a custom return window that matches whatever you have in your agreement, add a policy note so buyers always see what qualifies before they submit, and automatically disable the return button once the window expires with a clear message shown on their end.
It is a small update but it removes a lot of the friction and confusion that comes with managing returns at scale.