From Holland to London, hospitality is a journey full of surprises!

✨ In our latest episode, we share stories of cultural differences and the lessons learned while working in international hospitality.

📣 What’s the most surprising cultural difference you’ve encountered? We’d love to hear your experiences!

#Unhospitality #CulturalDifferences #Travel #Hospitality #Podcast #GlobalStories

Behind the glimmering facades and glamorous events lies a wealth of untold stories that reveal the true essence of hospitality. In this episode, host Jeremy dives deep into the experiences of Semrin Wadwa, a passionate hotelier from London, as she recounts her unique journey through the world of hospitality.

Semrin's journey into the hospitality industry started with her love for connecting with people. She initially pursued a degree in international business management, unsure of which path to take. However, the allure of hotels drew her in, leading her to seize an opportunity with Starwood in London. Her story highlights the importance of following one's passion, even when it diverges from the paths of friends and peers.

One of the most fascinating aspects of Semrin's experience is her cultural background, which blends Dutch, Indian, and Persian influences. This diverse heritage provided her with a unique perspective on the hospitality industry. As she navigated her career, Semrin faced cultural challenges, particularly when transitioning from a more direct communication style in Holland to the subtler nuances of British culture. This experience became a valuable learning opportunity, shaping her approach to leadership.

Throughout her career, Samrin encountered various leaders at Starwood who left a lasting impact on her. She fondly recalls Kip Horton, a leader who emphasized gratitude and recognition. His approach to leadership taught her the importance of empowering others and not making them feel like favors were being granted. This lesson, which resonated with her for two decades, underscores the significance of humility and empathy in effective leadership.

All of this, and a few wild stories from behind the curtain!

You can find Semrin at 8th-floor.com.

Enjoy and tune in next week for another episode of unhospitality!