Erica interviews Steven Shivery about his entrepreneurial journey in the pet waste industry. Steven, who is the general manager of a large Maryland-based scooping company, shares his experience starting and managing his own competing business (Scoop Doods) in Virginia while still maintaining his full-time role. The discussion focuses heavily on the operational differences between residential and commercial pet waste clients, strategies for obtaining commercial contracts, and practical advice on sales techniques for closing deals over the phone, including pricing and billing methods. Steven also touches upon the challenges of balancing two businesses and managing the often-overlooked accounting side of small business ownership.

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Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence.

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