Ep 093: 6 Steps to Have Challenging Conversations
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Ep 093: 6 Steps to Have Challenging Conversations
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概要
We all have put off a meeting because we know it's going to be challenging.
In this episode, we look at why we might put off certain conversations, how to manage feeling anxious around certain topics and how to stop feeling like we could make a situation worse.
Here are the highlights:
- (05:49) Why do people avoid confrontation?
- (07:49) Steps to prepare
- (11:27) A clear and concise next-step
- (13:27) Listening to the other person's emotions
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