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Ep 05: Tension in the office? Managing a challenging team member

Ep 05: Tension in the office? Managing a challenging team member

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Is a difficult team member more than just a drain on your energy? What if they are actually a reflection of complex emotional dynamics at play? Join your host, Jennifer McCanna, as she explores the intricate world of workplace relationships. Tune in to hear about some of the lenses Jen uses in her coaching practice to decode the mysteries behind challenging colleagues, and learn how embracing diversity of approach can help create a thriving team environment. With practical insights and an eye-opening look at the unconscious biases we bring to the workplace, this episode is a must-listen for anyone seeking harmony at work.

Here are the Highlights:

  • Introduction
  • Managing team confidence and resistance
  • Understanding team dynamics and embracing diversity
  • How the brain fills knowledge gaps with assumptions
  • What happens when a team member reacts badly to feedback


If you’re managing a difficult team member at the moment, try out this Emotional Freedom Technique for some support.


Jen says: ‘This is a tap for when you’ve a team member who has responded badly to some feedback. This is a situation I’ve supported many a coaching client through, and it’s not talked about so much, so that’s why i’ve created a tap for it here. Logically we know what’s going on here, but it doesn’t stop it feeling rubbish.’


A note from Jennifer and McCanna Coaching Ltd: I invite you to tap along to the videos alongside these episodes whilst taking full responsibility for your health and wellbeing. EFT is a fantastic self help tool with ever growing credibility due to positive results from scientific studies. It is not a substitution for seeking professional advice. If you are concerned about your physical or mental health please consult a qualified medical professional. If you would prefer to explore EFT with a qualified practitioner, get in touch and I’ll share some options.


Meet your host Jennifer McCanna:

Jennifer McCanna has been coaching leaders in organisations around the world since 2011. From the UN Refugee Agency to HSBC, government departments to national and local charities, she specialises in supporting clients to work through the often messy, emotional challenges of leadership so they feel calm, energised and able to have a real impact in the world.

If you’ve experienced a challenging relationship, restructure or other difficult period in your working life, and as a result your self-belief has taken a hit, Jennifer’s blend of pure coaching, emotional freedom technique and Resilience Dynamic® approaches will help you process the emotional fallout, as well as equipping you with tools to stay energised and effective as a leader.

When she’s not recording podcasts she’s busy working with leaders 1-1, or as part of their leadership team, and designing and delivering leadership development programmes for leaders at all levels.


Connect with Jennifer:

Download free resources from Jen at Resources and Insights | Jen McCanna

Explore more about Jen and her coaching services here Effective, Trusted Leadership Coaching | Jen McCanna

If you’d like to discuss working with Jen, you can book in a call with her here Contact Us | Jen McCanna

Follow her on LinkedIn here

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