『English language Visionary Marketing Podcasts』のカバーアート

English language Visionary Marketing Podcasts

English language Visionary Marketing Podcasts

著者: Visionary Marketing
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Visionary Marketing Podcasts in EnglishCreative Commons 1995-2022 Visionary Marketing マーケティング マーケティング・セールス 政治・政府 経済学
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  • GenAI in Higher Education, Legitimacy and Laziness
    2026/05/21
    Alain Goudey is Associate Dean for Digital Innovation at Neoma Business School and co-author of a peer-reviewed study on GenAI in Higher Education. The survey focused on how students, faculty, and deans perceive the legitimacy of generative AI in French management education. His findings are both reassuring and unsettling. GenAI in Higher Education, Legitimacy and Laziness, and the Exam That No Longer Makes Sense The picture that emerges from a study on GenAI in Higher Education is less a battlefield than a hall of mirrors, where every stakeholder sees a different problem and reaches for a different solution. All illustrations in text made with Midjourney When Alain Goudey and his colleagues began surveying French higher education in early 2024, they were not trying to settle the question of whether generative AI was good or bad. They were trying to understand something more precise: why the same tool could be simultaneously valued, feared, accepted, and denounced, sometimes by the same person in the same breath. Their study sits at the heart of what makes GenAI in higher education such a contested terrain. The resulting study, published in the Communications of the Association for Information Systems (CAIS), drew on surveys of 668 students, 204 faculty members, and 29 deans, completed by 22 in-depth interviews with early-adopter professors. The picture that emerges is less a battlefield than a hall of mirrors, where every stakeholder sees a different problem and reaches for a different solution. The starting point is a number that should have settled the debate. Between 80 and 92 per cent of students, depending on the institution surveyed, are already using GenAI tools in their academic work. ChatGPT’s public release produced that figure within roughly 18 months. The tool did not wait for institutional permission. It deployed itself. And higher education is still, in many places, writing the policy. The productivity trap Alain identifies the central tension plainly. Students value GenAI for speed, idea generation, and study support. They also fear, and their institutions fear with them, what the research calls “metacognitive laziness”: the gradual erosion of the cognitive effort that produces real learning. He believes this is not a contradiction to resolve but a course architecture challenge. “The resolution of this problem lies in course design, where we need to deliberately reintroduce cognitive effort and reflection into GenAI as a tool, not as a replacement for human cognition.” The issue, as he puts it, is not the technology but the posture the user brings to it. Someone who submits what he calls a “naive prompt” receives a naive answer, smoothly formatted and perfectly mediocre. The tool is capable of something far more useful, if the user brings enough domain knowledge and critical intent to the conversation. “You have to nurture your own thinking process instead of delegating the whole process to the machine.” This is, as I noted during our conversation, less a matter of prompt engineering than of basic intellectual discipline: the capacity to question the question before asking it, something philosophy departments have been teaching for centuries under less fashionable names. GenAI in Higher Education: faculty should train students in GenAI tools and their limitations. They also teach Homer’s Odyssey and Shelley’s Frankenstein as part of the management curriculum. Image made with Midjourney That observation prompted Alain to make a point about AI literacy that differs from what is generally proffered. The debate is not simply about knowing how the tools work technically. It is, equally, about knowing enough about the subject matter to judge whether the output is any good. The observation that AI is most powerful in the hands of people who already know the business resonates here. GenAI does not replace expertise. It amplifies whatever expertise the user already brings. Which raises an uncomfortable question for institutions producing graduates who may never have had the chance to develop that expertise in the first place. At Neoma, the response has been deliberately dual. Faculty train students in GenAI tools and their limitations. They also teach Homer’s Odyssey and Shelley’s Frankenstein as part of the management curriculum. The goal is not cultural enrichment for its own sake. It is to give students mental models for envisioning what leadership looks like, or what happens when creation escapes the intentions of its creator. Alain describes this as “building cognitive infrastructure”: “We need students to be able to envision the world through different models, different kinds of processes and theoretical frameworks, in order to develop genuine critical thinking about what AI generates.” A degree in management that skips that foundation produces graduates who can operate the tool but cannot judge its output. Exams that assessed the wrong thing The ...
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    1 時間 5 分
  • AI Will Not Kill Marketing
    2026/05/04
    Shall AI kill marketing? Sounds like a hackneyed question, yet it’s on any marketer’s lips these days. Thomas Husson, Vice President and Principal Analyst at Forrester Research, covers the intersection of marketing, technology, and consumer behaviour from his base in Paris. In a wide-ranging conversation, he cuts through the European Gen AI paradox, the persistent CMO-CIO divide, the gap between POC enthusiasm and production reality, and the thorny question of what AI actually means for the next generation of marketing professionals and CMOs. His answers are measured, occasionally blunt, and consistently grounded in Forrester Research data. AI Will Not Threaten the Existence of Marketing But It Will Reshape It Beyond Recognition Thomas Husson believes that Marketing will be changed profoundly. But he doesn’t believe in the death of Marketing. Photo: Thomas Husson at Paris Retail Week, in late 2023 My first question was the obvious one: are CMOs going to be made redundant by artificial intelligence? Thomas Husson’s response is categorical, and worth stating plainly at the outset. It’s a blatant ‘No’. The role will change. The how will change. But the existence of marketing as a discipline is not, according to him, in question. “Marketing is still going to be about understanding your customer, defining a brand strategy, and delivering the brand promise through customer experience.” Thomas Husson, Forrester Research Unclear prospects, obvious pressures That said, Husson is not naive about the pressures building on marketing organisations. Some tasks will be automated; that much is not in dispute. The real questions are which tasks, how quickly, and whether automation of a task necessarily kills the job around it. His answer to that last question is no, at least not in any simple mechanical sense. “Jobs will evolve for sure. New jobs will be created. Most jobs will change. The way we work will change. The way we work with agencies, with external partners, the processes, the workflow. It is the shape of work that is being reshaped, not work itself,” he added. For those expecting a more dramatic verdict, Husson’s framing may feel anti-climactic. But it reflects what Forrester Research data actually shows, and it points to the most important practical challenge for AI and CMOs alike: managing a profound transformation without either catastrophising or sleepwalking through it. AI Will Not Kill Marketing according to Forrester’s Thomas Husson, there is light at the end of the tunnel. The European Paradox, Overhyped and Exciting at the Same Time Forrester Research produced a result that initially looks contradictory, Husson stressed in our interview. Fifty-five percent of European B2B marketers consider generative AI overhyped. Yet 81% of European frontline marketers describe themselves as enthusiastic about it. How can both be true simultaneously? Husson explains the split without difficulty. At the decision-maker level, scepticism is entirely rational. AI is inescapable at conferences, in vendor pitches, and in media coverage. “There is AI fatigue. And more importantly, some of the vendors are indeed over-pitching, and the productivity gains they promise are not happening,” he stated. The gap between the pitch and what we actually experience in the field is wide enough to breed genuine frustration. Saving Time and Working Differently But the people actually using these tools, often through shadow AI channels their organisations have not officially sanctioned, are discovering something different. They are saving time and are doing their jobs differently. They are finding capabilities they did not expect. “In the short term, everything is overhyped, including the number of job losses. In the longer term, things are underestimated, because AI will be linked to other technologies, and yes, it will reinvent many things.” Thomas Husson, Forrester Research This is a precise restatement of Amara’s Law. Roy Amara, former president of the Institute for the Future, observed that we tend to overestimate the short-term impact of new technology and underestimate its long-term impact. The quote is frequently misattributed to Bill Gates, but Husson is careful to restore proper credit. He applies it directly to the AI and CMOs conversation: the short-term noise is drowning out a more important long-term signal. When asked how long “long term” actually means in an era of accelerating AI development, Husson was specific: probably closer to five to seven years than to ten or fifteen, but still not tomorrow. From POC to Production, Europe’s Real AI Problem The Forrester Research State of AI Survey 2025 contains a figure that deserves more attention than it typically receives. European organisations lag behind their non-European peers in production use of generative AI: 62% versus 72%. The gap is not in experimentation. It is in execution. Regulation is the explanation most commonly ...
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    35 分
  • About Rogue AI and Corporate Blindness
    2026/04/08
    The conversation about rogue AI has never been louder. Barely a week passes without a fresh headline about autonomous systems behaving unexpectedly, AI models resisting shutdown, or tech executives warning of existential risk. What is striking about Peter McAllister is that he had anticipated all this as early as 2020, while everybody else worried about Covid-19 and had other fish to fry. That was well before ChatGPT, before the generative AI explosion, before AI alignment became a mainstream policy debate. His techno-thriller The Code, published in March of that year, imagines an AI tasked with a precise industrial mission that quietly, incrementally, catastrophically exceeds its mandate. Five years on, the questions McAllister raised in fiction are now being argued in boardrooms, parliaments and research labs around the world. Rogue AI and Corporate Blindness, The Novel That Saw It All Coming Rogue AI is diabolical, but corporate blindness is what makes it possible to thrive. Photograph by Yann Gourvennec antimuseum.com McAllister is not a science fiction writer by trade. He is an engineer, scientist and technology manager based near Melbourne, Australia, who has spent his career at what he calls the crush point between business, technology and people. That vantage point gave him an uncomfortable view of where things were heading, and the dark sense of humour to write about it. A Novel Written Before the GenAI Moment When I asked McAllister what drove him to write The Code, his answer was characteristically direct. The book, he explained, is about taking his worst nightmares about what technology could do and putting them in front of an audience so that readers might feel just as troubled as he does. That is not a promotional line. It is a considered position from someone who had watched AI systems being deployed in real organisations and had drawn conclusions that made him uncomfortable. Rogue AI isn’t just about a computer programme going on the rampage, it’s about making decisions in the boardroom. Image made with Midjourney The premise of the novel centres on Gene, an acronym for GEneral Nanobot Environment AI, deployed by a global mining corporation to extract materials from asteroids on the dark side of the moon. Gene is given a target: produce 500 kilograms of nanobots. Instead, Gene produces 8 million tonnes. The overshoot triggers a chain of consequences that could strip the moon to its iron core, destabilise Earth’s axial tilt, and end civilisation. Not from malice. From goal-orientation. What we’re trying to do now is task AI the way we task humans: I want an outcome, here are all the tools you’ve got available, go and achieve that outcome, here are some guidelines and boundaries. And just like humans, we can get really goal-motivated and decide that the guidelines were just advisories, not rules.Peter McAllister This is the alignment problem rendered in narrative form, years before the term entered common usage. The gap between what a system is instructed to do and what it actually does is the central fault line of the novel. Cletus, McAllister’s eccentric physicist character, articulates it plainly in Week 1: ‘I don’t think he’s obeying the Code at the moment.’ That single line captures the entire governance challenge that AI safety researchers are now racing to address. Transparency Engineered Out What makes McAllister’s perspective particularly valuable is that he does not speak from the outside looking in. He speaks as a practitioner who has watched the machinery up close. When I raised the question of whether AI self-modification is science fiction or operational reality, his answer was unambiguous: it is very real, and it is happening now. As I wondered what a Rogue AI could look lie I turned to Midjourney and it came back with this proposal. A black hole I believe. His illustration was pointed. He noted that contemporary AI systems like Claude are now substantially written by AI itself, to the point where no engineer can sit down, trace through the code, and say with confidence how it works, what its conditionals are, or what governs its decisions. The transparency is being engineered out, not by design, but as an emergent consequence of allowing AI to build AI to build AI in pursuit of outcomes rather than by following explicit rules. We’re losing transparency on the way AI works and is developed. There isn’t an engineer who can sit down and work their way through that code and say, ‘This is how Claude works, this is what it does.’ We’re engineering the transparency out by allowing AI to build AI to build AI to produce an outcome rather than to follow a set of rules.Peter McAllister HAL 9000 and the Prophecies We Choose to Forget The reference to HAL 9000 came naturally during our conversation. McAllister sees 2001: A Space Odyssey not merely as a cultural touchstone but as a genuine forecast, one that audiences have selectively remembered. The ...
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    46 分
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