Cam and Otis break down how to lead your team through a crisis by focusing on small wins you can control—and why asking one simple question, "What went right?" can completely change your team's momentum.

When everything feels like it's falling apart, most leaders focus on what's broken. But that's often what keeps teams stuck. In this family episode, Cam and Otis share practical leadership strategies for navigating difficult times, helping teams move from crisis to stability, and creating momentum through controllable actions instead of overwhelming problems.

In this episode, you'll learn:

• How to lead your team out of crisis one step at a time
• Why small wins create momentum during difficult seasons
• The mindset shift from asking "What's wrong?" to "What went right?"
• How to move from crisis mode into a sustainable new normal
• Why empathy and accountability must work together
• How client check-ins can generate quick wins and rebuild confidence
• Why leaders should focus on what they can control instead of worrying about outcomes
• How to communicate directly without damaging trust or morale

Whether you're leading a business through uncertainty, rebuilding after setbacks, or simply trying to keep your team motivated, this episode provides practical leadership advice you can apply immediately.

Chapters

00:00 Introduction
• Cam and Otis kick off another family episode and introduce today's discussion on crisis leadership.

05:32 Crisis to New Normal
• Why leaders must consciously transition out of crisis mode.
• The dangers of staying stuck in emergency thinking.

24:34 Being Direct Without Being an Asshole
• How simple courtesy builds stronger communication.
• Why the "hard-ass" leadership style usually fails in business.

24:35 Getting Your Team Out of Crisis
• A practical, step-by-step framework for helping struggling teams.
• Balancing empathy with action to rebuild momentum.

31:17 Small Wins Create Momentum
• Why focusing on controllable actions beats chasing outcomes.
• Using client check-ins and small victories to regain confidence.

32:59 Ask "What Went Right?"
• The mindset shift that helps leaders stop spiraling and start solving problems.
• Why does this simple question create forward momentum?

33:15 Closing
• Final leadership reflections and where to find more episodes from 10X Your Team.

Connect with 10X Your Team:

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