Sunday morning. Blizzard conditions. Emergency no-heat service call on Long Island, NY.

In this real, uncut service call, Mikey Pipes of Pipe Doctor Home Services responds to an early-morning heating emergency in Baldwin, New York — where the homeowner did what everyone is told to do during extreme cold: drip the faucets to prevent frozen pipes.

But there was a catch…

This home had a tankless combi boiler, and that well-intended move completely shut down space heating.

In this video, you’ll learn:

• Why tankless combi systems cannot make domestic hot water and space heating at the same time

• How dripping multiple faucets can exceed the 0.5 GPM activation threshold

• Why DHW demand will override space heating

• What homeowners SHOULD do during extreme cold

• What service technicians must look for before touching the boiler

• How one simple observation avoided an unnecessary repair

This is the kind of real-world education you won’t get from manuals or sales reps.

Whether you’re:

• A homeowner with a tankless combi

• A commercial property owner

• Or a plumbing / HVAC service technician

…this is information that can save you money, callbacks, and frozen mornings.

Pipe Doctor Home Services proudly provides emergency heating, plumbing, and HVAC service across Nassau & Suffolk County, including:
Baldwin • Woodmere • Valley Stream • Oceanside • Rockville Centre • Long Beach • Hewlett • Lynbrook • Freeport

📞 Emergency service available — even during blizzards.

Learn how to private-label and sell ACIQ heat pumps & systems
👉 https://aciq.com/mikeypipes

Includes stickers, pen, card & magnet
10% of proceeds go to our non-profit organization

Payment Options:
PayPal: office@pipedoc.net
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CashApp: $mikeypipesny
Zelle: office@pipedoc.net

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0:00 Blizzard Morning & Emergency Call
0:48 War Board Update – Maintenance Agreements
2:05 Arriving at the No-Heat Call
3:10 Why the Heat Was OFF
4:05 Tankless Combi Priority Explained
5:20 The 0.5 GPM Mistake
6:10 What Homeowners Should Do in Extreme Cold
6:40 Technician Takeaways + War Board Update

#TanklessCombi#NoHeatEmergency#HVACTechnician