Episode highlights:

[00:00:00] Businesses built entirely on Zapier
[00:01:30] The roofer-turned-automation-agency story
[00:03:54] What AI enables that wasn’t possible before
[00:07:12] OpenAI Agents vs. Zapier workflows
[00:11:15] Connecting AI agents to real business tools
[00:13:03] Building a meeting-prep agent live
[00:18:00] Why AI is great at building workflows, not just running them
[00:23:06] Zapier customers, revenue, and bootstrapping discipline
[00:28:57] AI-powered lead qualification in real time
[00:33:18] Automation agencies and speed-to-lead economics
[00:40:03] Why Zapier is positioned to last
[00:42:45] Using AI as a neutral leadership coach
[00:47:06] AI tools Wade personally uses

In this episode, Andrew Warner sits down with Wade Foster, co-founder and CEO of Zapier, to explore how AI agents, automation, and workflows are reshaping how modern businesses operate — from solo founders to companies doing hundreds of millions in revenue.

Wade shares real examples of people who’ve gone from running local service businesses to launching automation agencies powered almost entirely by Zapier. Together, they break down how AI changes what workflows can do, why agents and automations are complementary (not competitors), and how founders can turn speed-to-lead, personalization, and internal tooling into real revenue.

You’ll see a live walkthrough of building AI agents inside Zapier — including meeting prep, lead qualification, and internal coaching — all without writing code.

👉 Join us: https://thenextnewthing.ai/

👉 Team member feedback Zap: https://l.thenextnewthing.ai/r/Pdja7P