Apartment complexes and MDU owners face growing pressure to offer reliable, accessible, and profitable EV charging that connects seamlessly with public EV charging networks. Here's the surprising truth — public-access chargers at apartments see 50–80% higher utilization than resident-only units, and properties that enable public use can unlock up to 40% more in financial incentives. Yet many owners and integrators struggle with charger-to-network compatibility issues, billing system errors, and loss of property branding once chargers go public.
In this podcast episode, we'll unpack how to overcome these hurdles and discover proven ways to deploy EV charging systems that work flawlessly with public networks—boosting revenue, reliability, and resident satisfaction.

Topics Covered:

What is Public EV Charging at Apartment Complexes?
Why are Public EV Charging at Apartment Complexes Important?
Key Types of EV Charging Ownership Business Models
How does Public EV Charging at Apartment Complexes Work - Basically?
What are Typical Public Charger Utilization Rates at Apartments?
How Long Does it Take to Setup Public EV Charging at Apartment Complexes?
What are Public Access Revenue Opportunities at Apartments?
What are key Incentives for Public Charging at Apartment Complexes?
What Services and/or Equipment are Needed to Setup Public EV Charging at Apartments?
EV Charger-to-Network Compatibility
How to Manage Public and Resident EV Charger Access
EV Charger User Groups for Access Control
Public EV Charger Permitting Timelines
Will Public EV Charging at Apartment Complexes and MDUs Work with Most Systems?
How to Prevent Non-Resident EV Charger Overuse
Is Training Required for Public EV Charging at Apartments?

About Expert Mike Battaglia

Mike Battaglia is Blink's President and CEO. He has over 30 years of leadership and development experience with growth strategy, global operations, and EV infrastructure expansion and has overseen Blink's rapid global expansion and service and product launches. He previously worked at J.D. Power, Toyota Motor Sales, U.S.A., and SmartDisk, and up until earlier this year served as Blink's COO before being promoted to President and CEO. He has led Blink's revenue growth, has overseen the global rollout of EV chargers in multifamily residences, workplaces, fleets and public venues, and has been recognized among industry leaders driving EV adoption and sustainability in transport.

Adding EV chargers to apartments and multi-dwelling units appears to strain the property's electrical capacity, creating a major barrier to adoption. Shockingly, without smart energy management, 90% of apartment EV charging projects stall before installation even begins. The challenges are clear: costly and disruptive electrical upgrades, underutilized infrastructure that could instead support up to four times more EVs with smart load balancing, and excessive utility demand charges that can be reduced by as much as 40%. Smart load management not only reduces costs but also prepares properties to meet upcoming EV charging requirements and regulatory mandates. Load management can help to fulfill or plan for upcomding EV Charging requirements and regulations. In this session, you'll discover how smart EV charger energy management unlocks scalable, cost-effective EV charging installations and expansions while minimizing electrical requirements—making it essential listening for property owners, integrators, and EV industry leaders alike.

Topics Covered:

What is Smart EV Charger Energy Management?
Cost Savings from Load Management
Shared Circuit Charging Configuration
Software-Based Energy Management
Local vs. Cloud Load Balancing
Apartment EV Charging Deployment
Priority Charging and User Requests
OCPP Protocol Integration
Transparency and User Communication
Electrical Design and Installation Steps
EV Readiness Ordinances Compliance
Utility Demand Charge Reduction
Assigned Parking and Charging Access
Property Manager and Resident Training
Equipment Compatibility and Vendor Vetting
Metrics for Measuring Deployment Success

About Expert Guest Cory Miller:

Cory Miller is the Co-Founder and CEO of PlugOp Technologies. He has over 8 years of leadership and development experience with EV charging systems, energy management strategies, and battery optimization. Cory has conducted advanced research at Ohio State University's Center for Automotive Research and authored multiple international conference and journal papers on charging optimization and battery degradation modeling. He has founded PlugOp Technologies to deliver scalable EV charging solutions for multi-family properties, helping renters access reliable charging while ensuring fast ROI for property owners. He has combined technical expertise with business development skills to create innovations that make EV adoption practical, profitable, and sustainable.

Marketing and selling EV charging systems to apartments and MDUs is often seen as complicated, expensive, and difficult to execute effectively. Yet surprising data reveals that properties with EV charging experience 19% fewer move-outs annually, generate new recurring revenue streams, and even achieve up to 15% reductions in liability insurance premiums when chargers include real-time monitoring. Despite these benefits, property owners continue to face costly tenant turnover of $2,500–$3,500 per unit, ongoing security and liability risks in shared spaces, and mounting pressure to unlock fresh revenue opportunities. This session will show you how to overcome these challenges with strategies that help you reach, attract, and motivate apartment and MDU decision-makers—while giving you practical methods to qualify leads, communicate value, and close profitable sales.

Topics Covered:

Tenant Retention Advantage
Rental Premiums and New Revenue Streams
Insurance and Risk Reduction
Rebates and Incentives
Overcoming Common Objections
Electrical Load Management Pitch
Property Value Appreciation
Predictable Recurring Revenue vs. Public Charging
Subscription vs. Usage Models
Marketing Messaging: The Four R's
Multi-Channel Marketing Strategy
Sales Outreach Tactics
Timing and Urgency Messaging
Green Certifications and ESG Positioning
Tenant Engagement and Future-Proofing

About Expert Guest Lawrence Harte

Lawrence Harte is an EV technology and systems expert with deep expertise in marketing and sales. He is the author of Connected EVs Explained, EV Charging Systems for Apartments, and more than 150 other books on technology, media, and business. Lawrence is also the editor of EV Business Magazine, host of the EV Business Podcast, and publisher of the EV Industry Directory. With formal training in sales from Dale Carnegie, Tom Hopkins, Sandler Sales, and others, he brings both practical and academic insight to sales strategy. He actively uses leading CRM and sales management platforms including HubSpot, Zoho, is a Salesforce Trailblazer. Lawrence also founded and hosted the Sales Lead Generation Secrets conference and is a member of several business mastermind groups.

Owners and operators of multi-dwelling units face growing pressure to provide EV charging that is affordable, flexible, and easy to manage—but traditional corded chargers often fall short. A surprising benefit of plug-in chargers is that they are 30–40% smaller than wall-mounted cabled units, making installation simpler and more acceptable to landlords and property managers. This podcast will explore key challenges—such as high upfront costs, limited electrical capacity, and the incompatibility of corded chargers with multiple EV connector types—that make charger selection so difficult for apartment and condo communities. Join us to learn how Socket Based EV chargers can deliver universal compatibility, lower costs, and easier load management, helping multi-dwelling units meet resident demand while preparing for the future of mobility.

Topics Covered:

Socket-Based EV Charger Definition
Cost Advantages of Installation
Universal Charging Compatibility
Space-Saving Charger Design
Daisy Chaining Infrastructure Efficiency
Load and Power Management
Wireless Mesh Connectivity
Driver Metering and Billing
Ease of Charger Installation
Low Maintenance Requirements
Integration with Existing Systems
Flexible User Access Options
Scalable for MDUs and Hotels
Industry Standards and Certifications
Revenue Benefits for Property Owners

Guest Bio:

Joseph Nagle is the Head of Corporate Strategy and a first hire at Pando Electric. He has over 10 years of leadership and development experience with EVs, EV charging, and distributed energy systems. Joseph was a first hire at EverCharge and Orange Charger, as well as a trusted employee at Samsung, Microsoft, and Nokia. His work at EverCharge was pivotal to the company being acquired by SK Group in 2022.

Electrifying fleets in the United States can be complicated and costly, creating hesitation for many public and private operators. Yet, the payoff can be remarkable—medium- and heavy-duty EVs deliver around 40% lower maintenance costs compared to their diesel counterparts. Still, the road to electrification is full of obstacles: internal maintenance teams often lack EV-specific skills, charging infrastructure projects can take 12–24 months to complete, and a patchwork of state and municipal regulations creates operational headaches. In this episode, you'll discover high-ROI strategies to help fleets overcome these barriers, scale EV adoption, and unlock the performance gains and cost reductions that make the transition worth it.

Topics Covered:

Definition of fleet electrification
Total cost of ownership
Aggregated purchasing programs
Operational savings and uptime
Driver experience and safety
Medium- and heavy-duty adoption
Data-driven planning tools
Infrastructure-first sequencing
CapEx–OpEx budgeting strategy
Incentives and tax credits
Telematics and fleet dashboards
Training and change management
Vehicle-to-grid revenue
Accelerating policy levers
Partnerships and sector resources

The electric vehicle (EV) industry is booming—but one major challenge threatens its momentum: finding qualified talent. With over 40% of today's most in-demand EV job roles having emerged in just the past five years, both companies and job seekers are navigating a fast-changing employment landscape. In this episode, we dive into the full EV value chain to uncover where the real hiring opportunities lie. You'll hear about the talent shortages companies are facing, smart strategies to attract and retain top professionals, and how job seekers can position themselves to stand out and land their ideal role in the EV space.

Topics Covered:

EV Talent Gap
Role of Specialized Recruiters
Complex EV Value Chain
Shortage of Qualified Candidates
Passive Talent Challenge
Recruitment as Partnership
Emerging EV Job Roles
Recruitment Specializations
Key Recruiter Service Capabilities
Fast Recruitment Timelines
Common Hiring Mistakes
Candidate Job Search Challenges
Proactive Job Seeker Strategies
Career Development Planning
Student and Graduate Advice

EV companies need to provide customer service that is efficient, personalized, and capable of supporting both technical and non-technical users to maintain high satisfaction. Nearly 50% of EV drivers face issues with public chargers—such as malfunctions, payment errors, or inactive stations—resulting in frequent support calls and highlighting the value of well-trained service teams in building trust. Customer support demands can be complex, with users expecting real-time solutions, while measuring ROI remains challenging. This episode will explore strategies to boost customer satisfaction, lower costs, and uncover new revenue opportunities.

Topics Covered:

What is EV Customer Experience – CX
Reducing EV Customer Pain Points
Public Charging Support Issue Resolution
One-Stop Customer Information Access
Full Customer Lifecycle Management
Customer Education on EV Usage
Process Assessment and Mapping
Upskilling EV Customer Support Teams
Automation and System Integration
Proactive Customer Support Outreach
Loyalty and Retention Strategies
Personalization and App Digitization
CX for Multiple Automotive Segments
Data-Driven Customer Experience Insights
Technology-Aided Friction Reduction
Designing CX Before Implementing Technology

Selecting, installing, and operating EV chargers at apartment complexes is complicated, costly, and full of regulatory hurdles that many property owners and contractors aren't prepared for.

What may surprise you is that shared EV chargers can increase tenant retention by over 31%, turning a liability into a long-term asset. But without proper load planning, promotion to residents, and usage monitoring, EV chargers can create hidden costs—from low utilization and missed revenue to higher insurance premiums. In this episode, we break down the key benefits of EV charger installations, the biggest risks to avoid, and the smart system and service options that help apartment owners, electrical contractors, and industry professionals reduce costs, stay compliant, and unlock new value.

Topics Covered

EV Charging at Apartments
Why is an EV Charging at Apartments Important?
Tenant Retention and Property Value
EV Charger Types
EV Charger Load Management Systems
EV Charger Billing Models & Systems
EV Charger Installation Process and Timeline
EV Charging Safety
EV Charger Financing Models
Regulatory & Compliance Requirements
Shared EV Charger Use & Access
EV Charger Dashboard Management Tools
Integration with Renewable Energy
Training for Managers and Tenants
EV Charging ROI
EV Charging Options Without Dedicated Parking