EP#8 - Process Design thinking with Ben Le Ralph
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EP#8 - Process Design thinking with Ben Le Ralph
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このコンテンツについて
Ben Le Ralph is the CEO of Impact Positive.
He has spent the last 15 years helping some of Australia’s largest and most iconic purpose-driven organizations design human-centered systems and processes and utilize cutting edge technology to scale their organizations without the undesirable side effects of accelerated growth.
In this episode we talk about some of the key points around process and system design like:
- At what stage should we start thinking about process design and org design
- How to overcome the loss of qualitative feedback that comes with automation
- Who should own system design and automation in the organization?
- What parts of the business should not be automated?
- A framework for systemization
- Automation in marketing
- Systems for large vs small business
- How to optimize existing processes for better UX
- Biggest miss from an automation standpoint
- Role of tech in strategy?
- Biggest challenge as a SaaS founder?
Ben has offered a free subscription to the users who signup after listening to this.
You can claim the free subscription at:
https://www.impactpositive.co/
For recommendations and feedback, write to us at:
AOR@rumors.com.au
Enjoy!